Harrison Nutt

My name is Harrison Nutt and I am a 23-year-old, motivated and approachable individual with a strong work ethic and a positive attitude. I am naturally sociable and enjoy working with the public, building rapport quickly and helping people feel supported and informed. I thrive in busy environments, take pride in working hard, and enjoy stepping up to new challenges. I am dependable, eager to learn, and always willing to go the extra mile for both customers and colleagues.

Shift Leader - Tesco

(2021-01)

I have over 4 years experience working in a customer-facing role at Tesco, where I currently hold a Shift Leader position. In this role, I am responsible for leading teams, supporting colleagues, and ensuring a high standard of customer service. I regularly deal with a wide range of customers and situations, including resolving complaints, giving clear instructions, and remaining calm under pressure.

I am confident using my initiative, communicating effectively, and taking responsibility to ensure smooth and safe day-to-day operations.

• Provide high-quality customer service in a busy retail setting
• Lead shifts, delegate tasks, and support team members
• Confidently handle customer complaints and challenging situations
• Communicate clearly with staff and management to ensure smooth operations
• Take initiative and responsibility during shifts
• Experienced working shifts and busy environments
• Comfortable dealing with the public and giving clear guidance
• Reliable, professional, and quick to team new procedures