Harry Austin

I have over two years of experience in customer service, spanning technology retail, seasonal retail and fast-paced food service. I am confident advising customers face to face, working to hit sales and service targets, and happy working either on my own section or as part of a team. I am available for full-time or part-time work, including weekends and evenings.

Sales Colleague at Currys (2025-04 – 2026-07)

• Advised customers across computing, TVs and home appliances, whilst translating technical features into clear benefits to support their purchasing decisions.
• Worked to individual sales and KPI targets whilst maintaining service standards during weekends and peak periods.
• Handled tills, collection orders and customer queries, escalating to management when needed.

Seasonal Retail Assistant at Smyths Toys (2024-10 – 2025-01)

• Focused on dealing with transactions, stock replenishment and shop floor presentation during a busy period.
• Maintained a high volume of sales and customer service through the peak of Christmas.

Crew Member at McDonald's (2023-06 – 2024-09)

• Maintained hygienic standards, accuracy and composure in a very fast-paced environment.
• Focused on speed of service and quality standards in a focused team during busy periods.

BTEC Extended Diploma in IT in IT – City of Portsmouth College (2020-09 – 2022-07)

BTEC Business Certificate in Business – City of Portsmouth College (2020-09 – 2022-07)

GCSEs – Mayfield School (2014-09 – 2020-07)