Haseena Karemi

Welfare Officer

Talent

LondonMember since July 14, 2026

Verbal interpretationCommunicationDiscretionPatienceComposure under pressureCustomer serviceRecord keepingIT systemsMultitaskingTeamworkProfessionalismHygiene and safety standards

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Verbal interpretationCommunicationDiscretionPatienceComposure under pressure

About

I'm applying to be a welfare officer at Lake Farm Park Academy because I'm passionate about helping kids, families, and the larger school community in a professional, compassionate, and welcoming setting. I am a dependable, kind, and well-organised person with excellent interpersonal and communication skills. I am dedicated to making sure that every child feels respected, protected, and supported.

I've learned how to operate calmly and productively in delicate situations while always upholding professionalism and secrecy thanks to both my personal and professional experiences. I currently work as a language interpreter, accurately interpreting material in Dari, Urdu, and English to facilitate communication between professionals and clients. Patience, attentive listening, discretion, and the capacity to maintain composure under pressure are all necessary for this position, especially during delicate conversations and appointments.

I have expertise assisting people from different backgrounds and lowering barriers to communication—skills that I think would be extremely beneficial in an educational setting. Additionally, handling family and domestic duties has improved my organisational abilities, multitasking skills, and comprehension of the significance of emotional wellbeing, protecting others, and consistently offering assistance. I have frequently helped people with language problems, assisting families in comprehending information and obtaining assistance when required.

These encounters have improved my capacity to establish trustworthy connections with individuals from diverse backgrounds and attentively attend to their needs. My prior positions in customer-focused settings have also helped me hone my administrative, communication, and record-keeping abilities. I am competent at using IT systems and effectively managing appointments, questions, and private data.

I take pride in being trustworthy, personable, and solution-focused, and I work well both alone and in a group. Because of Lake Farm Park Academy's dedication to inclusiveness, wellbeing, and helping kids in a varied neighbourhood, I am especially drawn to this position. I would be delighted to have the chance to significantly impact the school by offering staff and students excellent welfare assistance and, when necessary, collaborating closely with families and other organisations.

I am eager to continue developing my skills within an educational environment and believe my caring nature, strong work ethic, multilingual communication skills, and dedication to supporting others would enable me to make a positive contribution to your school community.

Experience

Interpreter - LE linguistics hub - Online

(2026-01 - 2026-05)

Delivered accurate verbal interpretation between clients and professionals, ensuring messages were clearly understood by both parties. Supported appointments and discussions by listening carefully, relaying information precisely, and maintaining impartiality. Worked professionally in sensitive or confidential situations, adapting communication to suit different clients' needs. Helped reduce language barriers while remaining calm, respectful, and reliable throughout interactions.

Advanced aesthetic therapist - Colaz beauty clinic

(2018-05 - 2018-08)

Carried out specialist laser and IPL procedures for hair removal and skin treatments, ensuring a safe, comfortable, and professional client experience.
Delivered advanced facial and body treatments, including microdermabrasion and electrical facial therapies, in line with clinical guidelines.
Completed detailed client consultations, accurately recording medical histories, consent documentation, and treatment information.
Advised clients on appropriate treatment options based on individual needs, supporting service uptake and clinic targets.
Supported day-to-day clinic administration by managing appointments, maintaining client records, and assisting with reception duties.
Upheld strict hygiene and safety standards, ensuring treatment areas were clean, organised, and compliant with clinic procedures.

Beauty therapist - Dr hala clinic

(2018-04 - 2018-05)

Delivered high-quality facial treatments with professionalism, ensuring a positive client experience.
Provided excellent customer service, building strong relationships and trust.
Assisted during treatments with strong attention to detail and teamwork.
Explained procedures clearly to support client understanding and comfort.
Managed reception tasks including bookings, enquiries and record keeping.
Provided informal interpreting support between clients and staff, ensuring clear communication in a diverse environment.

Sales assistant - Mk jewellers

(2015-02 - 2018-03)

Delivered high-quality, personalised customer service in a jewellery retail setting, supporting customers with product selection and purchasing decisions.
Represented the business at school summer shows, charity fundraisers, and Sunday markets, promoting products and engaging with a wide range of customers in busy, public environments.
Explained product features, pricing, and after-care clearly, helping customers make informed choices and building trust.
Processed cash and card payments accurately, maintaining awareness of security and cash-handling procedures.
Managed stock presentation and display, ensuring items were organised, well presented, and securely always handled.
Responded professionally to customer enquiries and concerns, resolving issues promptly to maintain positive customer relationships.