Hashsham Abid

Multiskilled individual and graduate with 9 years of work experience involving inventory management and merchandising. Possesses strong IT skills, effectively uses MS Excel and ERP software, and can manage and analyse complex data. Also, multilingual capabilities (English, Urdu, & Italian) allow for clear communication within organisations with multinational client-bases or workforces.

Warehouse Operative/Inventory Controller - Footasylum - Middleton

(2019-01)

• Stock Management: Works as part of a team that manages stock within the warehouse of a sportswear retailer
• IT Skills: Uses Microsoft Excel and Dynamics NAV ERP system to track the inventory and movement of goods
• Data Entry & Database Management: Receives stock and accurately updates the ERP system to reflect new availability
• Communication: Liaises with management to report any instances of faulty goods, or contacts the Merchandising Team who then discuss the issue with relevant brands
• Communication & Teamwork: Shares product knowledge and best-practice with team members, and works cohesively together to ensure orders are fulfilled within required timeframes
• Quality Standards: Performs checks on orders due to leave the warehouse to ensure customers receive high-quality goods
• Compliance: Adheres to all policies and procedures, including health and safety

Warehouse Operative - MSDS Solutionz - Rochdale

(2018-04 - 2018-12)

• Warehouse Duties: Performed a range of warehouse tasks within a stationary supplier
• IT and Digital Skills: Designed and wrote product listings, and uploaded these on to eBay and Amazon E-commerce sites
• Quality Standards: Received incoming deliveries, reviewed delivery notes to check that correct items were received, and assessed goods for any damages
• Organisational Skills: Stored incoming stock in appropriate warehouse areas and checked labelling was correct to enable efficient retrieval
• Completing Tasks within Agreed Timeframes: Picked, packed, and labelled orders by deadlines in readiness for despatch
• Using Microsoft Excel: Accurately tracked orders on an Excel spreadsheet and updated twice daily
• Resource Management: Updated stock availability on eBay and Amazon, and informed the owner if stock was depleting
• Managing Enquiries and Complaints & Problem-Solving: Responded to customer enquiries and complaints via email, and found agreeable solutions to complaints following the owner's approval
• Cleaning: Cleaned the warehouse to keep it orderly and free from hazards

Salesperson - LGL Group - Italy

(2017-10 - 2018-02)

• Sales: Promoted and sold gas/electric contracts within Arezzo and surrounding areas via door-to-door outreach
• Communication & Information Gathering: Questioned potential customers to identify their current provider and usage before introducing them to alternative packages and estimated savings
• Sales Strategies: Generated leads and maximised sales by accurately calculating potential savings and highlighting the financial benefit of switching supplier
• Achieving Targets: Worked with determination, commitment, and resourcefulness to meet sales targets
• Administrative Duties: Completed application forms with those keen to proceed, obtained signatures, and sent a copy of the forms to the company administrator
• Communication & Customer-Service: Gathered and relayed customer feedback to management, contributing to improvements in customer-service
• Product Knowledge & Sales Strategies: Attended training events to enhance product knowledge and sales skills

BSc - Automation of Engineering - University of Bologna (2013 - 2017)

High School Diploma - Electrical Steam (Including English, Maths, & Physics) - Institute of Arezzo (2010 - 2013)