Hassan Raza

A physically fit, fast-moving, and highly dependable operations professional seeking a Customer Assistant in Operations role at M&S Aberdeen. Brings a strong foundation in physically demanding, time-critical work developed through active UK construction site experience in London — including stock handling, precise delivery coordination, and working at high intensity to meet tight deadlines. Fully comfortable with early morning starts from 04:30, unsocial hours, and adapting quickly across different areas of a busy operation.

Digitally confident, organised, and team-focused — ready to be the backstage powerhouse that keeps the M&S shop floor running like clockwork. Currently a postgraduate student at Robert Gordon University, demonstrating strong self-discipline and the ability to manage multiple commitments with reliability and focus.

Construction Site Operative — Stock, Deliveries & Operations at Active Construction Sites (2024-01 – 2026-12)

• Received, checked, and distributed material deliveries accurately under time pressure — directly mirrors M&S stock delivery and replenishment operations
• Worked at high intensity across early morning and unsocial hour shifts, consistently maintaining pace, accuracy, and focus throughout — ideal preparation for M&S's 04:30 starts
• Kept work areas clean, organised, and fully stocked to support the smooth flow of operations — translates directly to maintaining a full, well-presented shop floor
• Used digital tools and handheld devices on site for logging, checking, and reporting — demonstrates the digital confidence M&S requires for stock tracking systems
• Worked flexibly across different functions and areas as operational demands shifted — showing the cross-store adaptability M&S values in its Operations team
• Maintained strict Health & Safety compliance throughout, following all site SOPs and risk assessments without exception
• Supported colleagues under pressure, communicating clearly and contributing to collective targets as a key cog in a fast-moving team

Physics Instructor — Process Discipline & Digital Confidence at Secondary School & College

• Managed daily administrative and digital systems independently — attendance records, lesson resources, and reporting tools — demonstrating strong digital literacy
• Planned and executed a structured daily schedule with precision, always one step ahead and prepared — matching M&S's requirement to work with urgency and foresight
• Communicated warmly and professionally with a wide range of people daily — ideal for a customer-facing operations role on the shop floor

MSc Student at Robert Gordon University (2026-09 – Present)

Balancing demanding postgraduate study alongside part-time work — highly organised, self-motivated, and proven at managing responsibilities across early mornings and varied hours. Settled long-term in Aberdeen — a stable, committed team member

MSc in Energy Transition & Sustainability – Robert Gordon University (2026-09)

BSc in Physics – Pakistan