Haven Milne

I'm a reliable, creative and people-focused individual who enjoys working with others and getting stuck into whatever needs doing. My experience spans retail, customer service, events and creative production, giving me a good balance of practical organisation and creative problem-solving. I'm comfortable working independently or as part of a team, quick to learn new things, and always keen to help create a friendly, welcoming environment.

Freelance Illustrator & Publication Designer at Self (2025-07 – Present)

Worked freelance across a range of creative projects, primarily within independent publishing, providing illustration, layout and practical creative advice. Supported projects from early concepts through to finished publications, balancing creative decisions with the practical requirements of print, production and presentation.

• Created illustrations and artwork for publication
• Designed page layouts and visual compositions
• Advised on materials, colour, format and print finishes
• Prepared artwork and documents for print
• Supported the development and refinement of creative projects
• Worked closely with clients and collaborators
• Managed deadlines and multiple project requirements
• Worked independently and adapted to different creative briefs

Retail Assistant & Stock Supplier at Culla Collective (2024-10 – Present)

Worked on an on-call, part-time basis at a print shop in Bristol, taking shifts when available while living nearby. Alongside supplying and managing stock of my own work sold through the shop, I supported day-to-day retail operations and was entrusted with a key, allowing me to independently open and close the premises when required.

• Supplied, organised and replenished stock
• Assisted customers and handled retail enquiries
• Operated the till and processed transactions
• Entrusted with a key and responsibility for opening and closing
• Maintained organised and presentable retail displays
• Managed stock levels and identified replenishment needs
• Worked independently and reliably with minimal supervision
• Followed opening, closing and cash-handling procedures

University Ambassador at University of the West of England (2022-10 – 2025-05)

Worked as a university ambassador, representing the university at events and engaging with prospective students, families and visitors. The role required clear communication, confidence in public-facing situations and the ability to provide accurate information while creating a welcoming and professional environment.

• Welcomed and assisted visitors at university events
• Answered questions and provided clear information
• Communicated confidently with a wide range of people
• Represented the university in a professional manner
• Assisted with event organisation and activities
• Worked effectively as part of a team
• Adapted quickly to different situations and enquiries
• Maintained a friendly, approachable and professional manner

Retail Sales Assistant (Part-time) at Scribbler (2024-07 – 2024-09)

Worked in a busy Scribbler retail environment, supporting customers and the day-to-day running of the shop. The role involved maintaining stock and displays, processing sales and providing friendly, efficient customer service while working to a high standard in a fast-paced setting.

• Assisted customers with enquiries and product selection
• Operated the till and processed cash and card payments
• Replenished and organised stock
• Maintained tidy, well-presented displays
• Received and checked incoming stock
• Assisted with general shop-floor operations
• Worked efficiently during busy periods
• Communicated professionally with customers and colleagues
• Followed established procedures and maintained high standards

Retail Assistant at Oakwood Theme Park (2021-06 – 2022-08)

Worked in a senior retail role across a large theme park for two seasons, overseeing staff, daily operations and multiple outlets. The role required strong organisation, communication and attention to detail, alongside the ability to work independently, solve problems quickly and maintain a high standard of service in a busy public-facing environment.

• Supervised and supported staff across multiple outlets
• Organised daily operations and delegated tasks
• Operated and maintained specialist sales and printing equipment
• Handled cash, stock and accurate record-keeping
• Assisted customers and resolved queries professionally
• Worked confidently with computerised systems and technology
• Maintained organised, efficient and welcoming environments
• Managed competing priorities during busy periods
• Followed procedures and maintained consistent standards

Bachelor's degree in Illustration – University of the West of England, Bristol (2022-09 – 2025-06)