Full-Time Parent
(2020-01)
Dedicated time to raising three children and managing a busy household.
- Developed strong organisational, time-management, and multitasking skills.
- Maintained flexibility and resilience while supporting family needs during challenging circumstances.
Production Operative - Estée Lauder (via Adecco)
(2019-06 - 2020-06)
- Worked on production lines ensuring product quality and adherence to brand standards.
- Maintained high levels of efficiency and attention to detail in a fast-paced environment.
Order Administrator - Candy King (Cloetta, via Dynamite Recruitment)
(2019-06 - 2019-09)
- Logged and processed sweet orders accurately to ensure timely delivery.
- Coordinated with warehouse and delivery teams to maintain service standards.
Receptionist - Technopole (Temp via Dynamite Recruitment)
(2019-05 - 2019-05)
- Provided professional front-of-house reception services for staff and visitors.
- Managed calls, scheduled bookings, and maintained a welcoming environment.
Deal Processor - Moneybarn
(2019-01 - 2019-04)
- Verified customer details including addresses, AML changes, banking information, and location checks via Google Maps.
- Managed underwriting processes and processed miscellaneous updates efficiently.
- Utilised Cascade-Eclipse software for accurate deal processing.
- Demonstrated strong attention to detail and compliance with data security standards.
Customer Support Operator - WonderBill (Funded by Shell)
(2017-07 - 2018-12)
- Accurately inputted customer billing data into the WonderBill back-end system.
- Ensured professionalism and compliance with data security protocols.
- Monitored automated processes by cross-checking extracted data for errors.
- Reported bugs to improve system accuracy and efficiency.
- Adhered to SLAs by providing precise reporting dashboards and responding promptly to customer email queries.
Facilities Assistant - Executive Services, Barclays - Canary Wharf
(2016-08 - 2017-06)
- Managed meeting rooms including setup, catering, video conferences, and clean-up.
- Assisted PA enquiries and maintained office supplies.
- Acted as front-of-house for executive guests and handled switchboard operations.
- Registered external guests using CRM systems and managed room bookings.
Manager - Cedar Tree (Boutique Outlet)
(2006-01 - 2016-07)
- Delivered high-quality customer service as the first point of contact for queries and issues.
- Led a team in a fast-paced retail environment, focusing on efficiency and accuracy.
- Managed inventory and worked with suppliers to maintain current trends and maximise sales.
- Visual Merchandiser who created and maintained shop window and in-store displays.
