Hazrat Mammadov

I am an experienced IT professional with a strong background in supporting live systems, endpoint management, and network infrastructure. Skilled in Windows, Microsoft 365, Intune, and Active Directory, I deliver hands-on technical solutions while mentoring junior staff and ensuring high service standards. I thrive in busy, operational environments, combining problem-solving expertise with a collaborative, user-focused approach.

I have extensive experience providing hands-on IT support across enterprise, public sector, and education environments. At Nationwide, I modernised the endpoint estate, delivering cloud-first management with Intune, Autopilot, and Entra ID, while supporting senior executives and resolving complex incidents. I strengthened security through Microsoft Defender, Conditional Access, and MFA, and managed compliance, patching, and vulnerability remediation.

Within the NHS, I supported over 2,000 staff with Active Directory, NHS Mail, Cisco VPN, and a range of devices including Windows PCs, Macs, iOS, and Android, while improving service desk efficiency through accurate incident logging and SLA compliance. At Chorus, I provided 2nd line support, managed Active Directory and Azure AD lifecycle tasks, deployed Intune devices, and carried out networking tasks such as switch patching and port termination.

I have also provided IT support for a major London football club, delivering end-user support, device imaging, Windows upgrades, network cabling, printer installation, and documentation for bespoke systems. Across all roles, I have acted as an escalation point, mentored junior engineers, and ensured high-quality, timely IT service delivery in busy, live operational environments.

Middlesex University - Upper Second Class Bsc hons degree