Director at Cornell's Garden Machinery (Cornell & Varleys) (2013-09 – Present)
Family Run Business, that I have worked on and off for over the past 15 years
- Running the sales floor, being knowledgeable of all Machinery & tools stocked to be able to sell the right product to the right customer, whether for domestic or commercial use
- Serving customers and being able to answer and handle all queries, face to face or on the phone
- Having great customer service skills, being friendly and open to help and resolve any issues
- In charge of stock and spares ordering on a weekly or monthly basis
- Invoicing domestic and commercial customers, also chasing payments
- General upkeep and tidiness of the shop for staff and customers
- Making sure all staff requirements are being met to a high standard to ensure a happy work environment, dealing with all Human resource inside the company
- Deliveries & demonstrations of machines to customers houses for domestic and commercial
- Ensuring that the company complies with all relevant laws and regulations, including health and safety regulations, environmental regulations, and consumer protection laws
Boss at Gardens By Heather Rose (2019-02 – 2024-02)
Running my own Garden maintenance company, I look after and maintain around 20 beautiful gardens on a 2 weekly basis. I have over the past 3 years have built great friendships with all of my clients, making sure their gardens are how they want them so they can relax and unwind in their spaces.
- Maintained 100s of gardens working independently, sometimes running a small team depending on the size of the job
- Being able to manage a small team of gardeners in the most effective and efficient way, with great communication skills and a leading by example attitude to work
- Having the knowledge to care for the wide variety of Plants, Shrubs & Trees in each individual Garden
- Skilled operator of petrol garden power tools, (Lawnmowers, strimmer's, blowers …)
- Organising a 2-weekly schedule by liaising with customers as to what days and times suit them best
- Business accounts & Customer invoicing, managing company finances
- Maintaining Tools & equipment, getting equipment serviced with other companies making sure I still had the tools necessary to continue to work
- Having a full UK drivers license to allow me to drive my company van
- Gaining customers through different social media platforms in the local area
- Carrying out general maintenance jobs for customers, painting fences, putting together benches and other handy woman jobs around the garden
- Sourcing materials and plants to carry out smaller soft landscaping jobs
- Ability to work in all weather conditions
Volunteer at All Hands & Hearts Disaster Relief (2019-12 – 2020-01)
Took a month off work while I was quiet to volunteer. Rebuilding schools for children in a small village in Nepal after they suffered an earthquake back in 2015 which communities are still struggling to get back on their feet.
- Working in multicultural and multigenerational communities & Teams living working eating being with a group of 60 people day in and out, learning to work and live with a wide range of people and respecting everyone's individual wants and needs
Gardener at Hollyoaks Gardening Service (2018-08 – 2019-02)
- Managing a team to get the most work completed in the most efficient and affective way, by having good communication skills & being a team player
- Having the knowledge to care for a wide variety of plants, trees & shrubs
- Being able to operate petrol garden machinery, safely and correctly
- Having a full UK drivers' licence to drive the work van to jobs
- Liaising with customers and business to ensure they are happy with the service we are providing, by having good customer service skills, being open friendly and attentive
- Being able to follow instructions and learn new skills while working with a team of landscapers
- Involved in customers invoices to receive payments (cash & cheques) to then hand in at the end of every working day to the boss of the company
Volunteer - US Virgin Island Hurricane Relief at All Hands & Hearts Disaster Relief (2018-03 – 2018-06)
- Being involved in the community after a natural disaster happens to help rebuild & give hope to families and individuals that need it
- Working in multicultural and multigenerational communities & Teams living working eating being with a group of 80 people day in and out, learning to work and live with a wide range of people and respecting everyone's individual wants and needs
- Being a Team Leader, Organising and delegating work to be done on sites, with the help of homeowners as to what work they would like us to help them with, and ensure the safety and wellbeing of my team
- Being empathic and working alongside homeowners who have lost everything in the devastation and helping them in the clean up stages of the recovery efforts
- Being a hard-working team member and leader to ensure we can help as many people as possible
- Great communication skills to ensure the safety of volunteers and the public
- Learning new skills daily from other volunteers, ( use of power tools & Machinery )
Receptionist at Golden Horseshoe Casino (2013)
Waitress/bar staff/helping to run weddings & events and other hospitality functions at Surrey Downs Golf Club (2010 – 2013)
