Heather Gray

A conscientious and professional personal assistant with extensive experience in administration, PA and secretarial roles, currently seeking a new position as an Executive PA. A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. Recent achievements with my current employer include the implementation of an innovative new filing and indexing system.

PA to Personnel Manager at Company Name (2011-04 – Present)

Achievements and responsibilities

• Implemented a change of stationery supplier, reducing costs by 20%
• Reorganised the meeting booking process, implementing an online system which all staff can access, leading to reduced diary conflicts within the team
• Devised and implemented a new filing and indexing system for files, resulting in greater ease of access and a more time-efficient process
• Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company
• Diary management, typing correspondence and documents, creating presentations and creating meeting minutes

Front of House Receptionist at Company Name (2010-06 – 2011-04)

Achievements and responsibilities

• Presenting a professional and friendly first impression of the firm to all visitors and clients
• Managing incoming phone calls and mail
• Organising stationery orders and liaising with suppliers to meet business requests
• Replenishing and restocking the bar, always ensuring high level of stock management efficiency
• Also assumed the role of fire/health and safety officer for the entire office staff

Secretary at Company Name (2007-10 – 2010-05)

Achievements and responsibilities

• Maintaining and organising the company filing system
• Answering incoming calls
• Typing all necessary documents and correspondence as required
• Printing any supplementary notes as required
• Running professional errands

A-levels – College/School Name (2004-09 – 2006-06)

GCSEs – School Name (1998-09 – 2004-06)