Heather Howarth

Compassionate and resilient support worker with extensive experience supporting vulnerable individuals, including adults with complex needs, challenging behaviour, and dementia. Skilled in building trusting relationships, managing difficult situations using de-escalation techniques, and promoting independence and wellbeing. With strong academic knowledge from a BSc (Hons) Integrated Health and Social Care, I have a solid understanding of mental health, safeguarding, and person-centred care.

I am committed to supporting individuals in a way that maintains dignity, safety, and respect, and I am motivated to apply my practical and academic expertise within mental health or criminal justice settings to improve outcomes for service users.

Care Assistant (Adults with Complex Needs, Challenging Behaviour & Dementia) at HC One (2015-07 – 2017-08)

Supported elderly individuals with dementia and adults with complex needs and challenging behaviour, delivering person-centred care while promoting dignity, independence, and emotional wellbeing.

• Supported elderly individuals with dementia and adults with complex needs and challenging behaviour
• Delivered person-centred care, promoting dignity, independence, and emotional wellbeing
• Used de-escalation techniques to manage challenging situations safely
• Assisted with personal care, mobility, and daily living tasks
• Built trusting relationships with service users to provide consistent emotional support
• Worked collaboratively as part of a team to maintain a safe and structured environment
• Followed safeguarding procedures and maintained accurate records

Nursery Assistant at ABC Nursery (2005-05 – 2007-12)

Supported children in a safe, structured, and nurturing environment, managing behaviour using positive reinforcement techniques and encouraging social development.

• Supported children in a safe, structured, and nurturing environment
• Managed behaviour using positive reinforcement techniques
• Encouraged social development and communication skills
• Followed safeguarding and health & safety procedures
• Worked collaboratively with staff and communicated with parents

Volunteer (Adults/Elderly) at Shared Living Support (2014-06 – 2015-06)

Provided companionship and emotional support to individuals in shared living settings, assisting with daily routines and building trusting relationships.

• Provided companionship and emotional support to individuals in shared living settings
• Assisted with daily routines and encouraged independence
• Built trusting relationships and supported social inclusion
• Developed strong listening and interpersonal skills

BSc (Hons) in Integrated Health and Social Care – Manchester Metropolitan University (2022-01 – 2026-07)

Access to Higher Education Diploma in General – Bolton College (2021-01 – 2022-12)

GCSE in English – Bolton College (2020-01 – 2021-12)

GCSE in Psychology – Bolton College (2017-01 – 2018-12)

GCSE in Mathematics – Elton High School (2000-01 – 2005-12)