Heather Oliver

I am a hardworking, conscientious individual with over 16 years of full time work experience. With experience in hospitality I'm looking to expand. I am highly self-motivated and enjoy learning and continuously developing myself.

I am honest, friendly, reliable and trustworthy and enjoy meeting new people and working independently and as part of a team. I am looking to find full time, permanent employment, in a trusted and fairly run organisation, in which cares for my progression and helps expand my knowledge in ways helpful to me, to help me be the best fit for the role.

Visual Merchandiser - Mark and Spencer's

(2023-09 - 2026-04)

37.5hrs weekly. Plus lots of overtime.

• Morning checks
• Following monthly new Guides and delivering this to the floor
• Applying Free Merchandising Skills
• Maintaining high standard's
• Keeping on top of sell outs
• Regularly Updating Mannequins
• Replenishing
• Controlling Overfills
• Keeping on top of back stage stock, ensuring all availability is out
• Maintain stock orders and levels for equipment
• Keeping VM room tidy and equipment organised
• Regularly updating Windows
• Ordering stock for windows
• Keeping up to date with SLAs
• Supporting all across the store, food hall, café, clothing the sales team, delivery, operations, management, Boss
• Preparing and organising POS and stock set up for regular Sale and offers
• Further pushing sales
• Following Guides Visual Merchandiser

Catering assistant - John Lewis

(2023-05 - 2023-07)

Full time

• Barrister coffee making
• Food preparations for during day and prep for next day
• Till operative
• Till Cash up
• Allergy and tolerances separations Level 2
• Sell by date checking food and beverages and labelling dates
• Wastage inputting data
• Stock supplying refills
• Customer service care assistance
• Cleaning work areas down regularly and keeping sanitised
• Table collecting
• High standard hygiene
• Pot washer
• Server
• Staff PDR café & Customer café assistant

Merchandiser - Retail Merchandising Services (UK Merchandiser)

(2022-06 - 2022-09)

Worked 66 hour a week. Travelled all around UK to various locations.

• Refitting various stores
• Demerching stock and remerchandising stock to a new layouts
• Following various set planograms
• Occasionally adding my skills of free merching when required
• Store supporting, helping with deliveries and back stock
• Meeting and working with new members of staff and a daily basis
• Playing vital parts in the process of managing task's to ensure they are finished with in the accurate time scales
• Training and assisting the new members of staff, taking pressure off the management and other staff members, ensuring accuracy and delegation towards tasks and members are used carefully

Fashion and Design Diploma - Fashion and Design - Cardiff and Vale College (2012 - 2014)

Level 2 - Art & Design - Cardiff and Vale College (2011 - 2012)

GCSE - Textiles, English, Maths, ITC and Science - Rumney High School, Cardiff (2006 - 2011)