Heena Batool

I am a hardworking, reliable, and motivated warehouse professional with experience in fast-paced distribution environments and leadership responsibilities. I am keen to be part of a successful supervisor team because I enjoy supporting others, keeping operations running smoothly, and helping teams perform at their best. I take pride in setting a positive example on shift by staying focused, organised, and calm under pressure, especially during busy periods.

I believe I would make a strong supervisor because I am approachable, supportive, and confident in taking responsibility when needed. I have experience monitoring performance, supporting new starters, and communicating issues clearly to management to improve workflow and efficiency. I work well under pressure, adapt quickly to changes, and always aim to contribute positively to team morale, health and safety standards, and overall performance.

Warehouse Operative (Part-Time, Weekends) - JD Warehouse

(2020-01 - 2021-12)

Worked part-time on weekends in a busy warehouse environment while managing other commitments. Maintained strong timekeeping and reliability, met daily targets, and followed health and safety procedures when lifting and moving stock. Developed teamwork, time management, and the ability to work efficiently under pressure during busy periods.

• Picking and packing customer orders accurately
• Preparing items for dispatch
• Handling stock with care to prevent damage

Associate to Line Leader / Supervisor - Amazon Warehouse

(2022-02 - 2023-09)

Started as a Warehouse Associate and consistently achieved top performance by meeting and exceeding productivity targets in a fast-paced environment, particularly during peak seasons. Due to strong performance and reliability, stepped up to take on line-leading responsibilities and later worked in a supervisor role. Remained committed to the role until had to leave due to emergency family circumstances following a bereavement.

• Supported and trained new starters to help them quickly meet performance standards
• Monitored team performance throughout shifts
• Identified delays or workflow issues
• Reported operational concerns to management
• Investigated missing or delayed parcels when they were overdue by more than one hour
• Helped cover colleagues on production lines to ensure targets were met
• Supported health and safety by assisting teams when lines became overloaded with parcels

Warehouse Operative - ASDA Warehouse

(2024-07 - 2026-01)

• Maintained high health and safety standards when lifting and moving heavy goods
• Ensured correct procedures were followed at all times
• Assisted colleagues when workloads increased
• Supported new starters by helping them understand processes and expectations