Heidi Bailes

Motivated and friendly 16-year-old student seeking summer employment in retail. I have one year of experience working as a waitress in a busy pub, where I developed strong customer service, communication, and teamwork skills. I am reliable, hardworking, and confident interacting with customers, and I am keen to gain further experience in a retail environment.

Waitress at The Royal Oak (2025-01 – 2026-12)

• Served customers in a busy hospitality environment
• Took food and drink orders accurately
• Handled customer queries professionally
• Worked effectively as part of a team
• Maintained cleanliness and organisation of dining areas
• Assisted in providing efficient service during busy periods

– Prudhoe Community High school