Heidi Tomkins

Motivated and reliable Sixth Form student with customer-facing experience gained through school events and volunteering. Confident welcoming customers and visitors, answering questions, providing clear guidance and helping people find the information they need. Strong communication, teamwork and organisation skills, with a careful approach to maintaining high standards and completing tasks to a good standard.

Eager to contribute to a busy team in a part-time role, providing friendly service, learning quickly and completing tasks reliably to a high standard.

Classroom Assistant - Kislingbury CE Primary School - Northampton

(2025-06 - 2026-03)

• Supported teachers and pupils during lessons by assisting with learning and classroom activities, helping maintain an effective learning environment.
• Prepared classroom resources and maintained an organised learning environment, ensuring activities were ready to begin.
• Worked cooperatively with staff and developed patience, communication, teamwork and interpersonal skills.
• Followed instructions carefully and adapted support to different pupils' needs.
• Created engaging school social media posts using creativity and digital skills.

School Sports Day Volunteer - Kislingbury CE Primary School - Northampton

(2025-07 - 2025-07)

• Provided friendly, efficient service by serving drinks and refreshments to visitors during a school sports day
• Handled customer interactions positively and professionally while responding to visitors' needs.
• Worked as part of a team to help the event run smoothly and maintain a welcoming environment.
• Developed practical customer-service skills that transfer well to a busy retail environment

School Open Day Volunteer - Kingsthorpe College - Northampton

(2024-01 - 2024-01)

• Welcomed and guided 5-6 prospective families, creating a positive first impression and fostering a friendly atmosphere.
• Answered visitor questions and provided clear directions to help people find the information and areas they needed.
• Supported staff with the smooth running of open days by following instructions and helping maintain an organised environment.
• Built confidence in speaking with different people and developed customer-service and communication skills through direct interaction with visitors.
• Helped keep classrooms tidy, organised and ready for use each day.

A-Levels - Kingsthorpe College (2025-09)

GCSE - Kingsthorpe College (2020-09 - 2025-06)