Helen Abdullah

Dedicated and customer-focused pharmacy professional with experience supporting daily pharmacy operations, dispensing prescriptions, managing stock, and providing excellent customer service. Skilled in maintaining accuracy, confidentiality, and compliance with healthcare regulations. Strong communication and organizational abilities with a commitment to delivering high-quality patient care and ensuring an efficient pharmacy environment.

Pharmacy - Pyramid Pharmacy

(2024-08 - 2025-08)

• Operated the pharmacy till and processed cash, card, and contactless payments accurately.
• Provided friendly and professional customer service, assisting customers with queries and purchases.
• Handled prescription collections and directed customers to the pharmacist when required.
• Maintained accurate records and ensured compliance with pharmacy procedures.
• Replenished shelves, monitored stock levels, and checked expiry dates.
• Assisted with merchandising and keeping the pharmacy clean, organized, and well-presented.
• Managed refunds, exchanges, and customer transactions efficiently.
• Worked effectively as part of a team in a fast-paced healthcare environment.
• Maintained a high level of accuracy when handling financial transactions.
• Built strong customer relationships through excellent communication and service.
• Contributed to efficient daily pharmacy operations and stock management.

Healthcare Support - North Middle Hospital

(2025-09 - 2026-07)

• Assisted patients with personal hygiene, including washing, bathing, dressing, and grooming.
• Supported individuals with mobility and daily living activities while promoting independence.
• Maintained high standards of cleanliness, infection control, and health & safety procedures.
• Monitored and reported changes in patients' physical and emotional well-being to senior staff.
• Assisted with meal preparation and feeding where required.
• Provided compassionate care while maintaining dignity, privacy, and respect for all individuals.
• Kept accurate care records and documentation.
• Worked collaboratively with healthcare professionals, families, and support teams to deliver high-quality care.
• Took blood samples to the pathology department.
• Collected prescriptions for the patients from pharmacy.
• Shadowing nurses on duty.
• Bladder & kidney scanning on patients.

Bounds Green Primary School (2009 - 2017)

Capital City College Enfield Centre (2023 - 2026)