Helen Andreou

Organised and adaptable administrative professional with 20+ years' experience across corporate, medical, and customer-focused environments, specialising in customer service and travel coordination. Skilled at managing multiple tasks, prioritising effectively, and providing exceptional support in diverse settings. Seeking a role where strong communication, interpersonal, and problem-solving skills enhance a dynamic team.

Proficient in Microsoft Office, patient record systems, and social media, with a strong commitment to efficiency, professionalism, and teamwork.

Clinic Administrator/Receptionist - Meliór Aesthetics - 39 Harley Street W1

(2025-11 - 2026-01)

Delivered professional front-of-house and administrative support within a busy Harley Street aesthetics clinic, welcoming and attending to patients with discretion and care.

• Responsible for opening and closing the clinic, ensuring all treatment rooms used by doctors and practitioners were fully stocked, prepared and maintained to exceptional standards of cleanliness.
• Managed appointment scheduling, patient records and payments using Zenoti software, and completed accurate end-of-day reconciliation to support smooth and efficient clinic operations.

Dental Receptionist - The Dental Design Studio - Northwood

(2025-06 - 2025-10)

• Greet and assist patients, manage appointment scheduling, and handle all telephone and email enquiries with professionalism and warmth.
• Maintain accurate patient records, manage patient recalls, and ensure compliance with confidentiality and data protection policies.
• Carry out end of day payment reconciliation, process transactions, and support the dental team to ensure a smooth and efficient patient journey.

Blog writer and content creator - London Meets Paris Blog

(2017-01)

Creator and Writer, London Meets Paris Blog (londonmeetsparis.com) Conceived and wrote a personal blog dedicated to food and travel, with a particular focus on the latest trends in London and Paris.

• Regularly attend press events and contribute to external publications
• Awarded 'Resorts & Retreats Best Travel Blog West Europe' (2023 & 2024) and a finalist in the UK Blog Awards 2019.

Bookings Administrator - Diabetic Eye Screening - Perivale

(2018-06 - 2019-11)

Managed patient appointments and administrative tasks for the Diabetic Eye Screening department, demonstrating strong organisational and communication skills in a fast paced medical setting.

Bank Receptionist - The Epilepsy Society - Chalfont Saint Peter

(2016-06 - 2017-09)

Provided professional front-of-house reception services, including greeting visitors, answering calls and emails and managing inquiries for a specialised medical organisation.

Director - Lillywhite Dry Cleaners - Amersham

(2012-07 - 2015-05)

Oversaw all aspects of operations for a family-owned dry-cleaning business.

• Managed customer service, handled administrative duties, profit and loss, accounts and coordinated delivery logistics.
• Demonstrated strong entrepreneurial and leadership skills in a customer-facing role.

Part-Time Administrator/ PA - ERM – Exchequer Court - London

(2009-11 - 2011-02)

Provided comprehensive administrative and personal assistance to executives.

• Managed complex schedules, coordinated travel arrangements, drafted correspondence, and handled phone communications.

Visa/Travel Administrator - Dowell Schlumberger - Marble Arch W1

(1993-10 - 1994-03)

Organised and processed all visas and work permits, and travel arrangements for employees traveling to global destinations, ensuring compliance with international regulations.

Visa/Travel Administrator - TMR International - Cavendish Square W1

(1991-09 - 1993-07)

Managed all aspects of business travel and visa procurement for employees traveling internationally, demonstrating meticulous attention to detail and organisational skills.

GCSEs - Whitmore High School

Computing, Word Processing and Office Management - Greenhill College

French language course - Alliance Francaise

WordPress & Advance WordPress, SEO & Google Analytics, Food Journalism - City Lit London