UK PROGRAMME MANAGER at ROYAL COLLEGE OF NURSING (2025-04 – Present)
Providing strategic leadership, governance and programme oversight for the King's Nursing Cadets programme, working closely with senior executives and Royal Household to support a national workforce development initiative.
- Provided strategic and operational leadership for the King's Nursing Cadets programme, overseeing governance, safeguarding, risk management, compliance and performance across a UK-wide initiative supporting 1,700+ cadets and 100+ cohorts.
- Led a complex business change and transformation programme, delivering national transition to King's Nursing Cadets, including rebranding, engagement, communications, governance and operational implementation, while coordinating a high-profile engagement with HRH King Charles III that enhanced programme visibility and reputation.
- Led resource planning, financial management, governance, risk and performance oversight for a £500k national workforce programme, optimising resource utilisation, strengthening compliance, and improving service delivery, operational performance and programme outcomes.
- Managed a portfolio of workforce development and transformation initiatives, including a Healthcare Careers Academy for displaced people, national alumni engagement programmes, and governance oversight of Nursing Institute projects, delivering strategic outcomes and organisational impact.
- Led, coached and developed multidisciplinary teams of coordinators and lead nurses, driving programme delivery, operational excellence, quality assurance and positive outcomes for young people.
- Led partnership management and strategic stakeholder engagement with funders, healthcare organisations, education providers and youth-sector stakeholders, securing programme growth, income generation opportunities and national collaboration initiatives.
PROJECT MANAGER at ROYAL COLLEGE OF NURSING (2019-03 – 2025-04)
Brand new role to establish and create a new Cadet scheme as instructed by HRH King Charles III.
- Founded, developed, and scaled a national workforce strategy (the RCN Nursing Cadet Scheme) from concept to a UK-wide programme across England, Wales, Scotland, and Northern Ireland, supporting over 1,000 young people and strengthening the future healthcare workforce pipeline.
- Led business transformation and benefits realisation initiatives, improving organisational effectiveness through new operating models, governance frameworks, workforce pathways and continuous improvement, resulting in measurable growth, enhanced performance and increased organisational impact.
- Managed senior stakeholder engagement across healthcare, education, government, funding, and Royal Household partners, building strategic partnerships for long-term programme support.
- Implemented governance, quality assurance and performance frameworks that supported continuous improvement, organisational learning and national programme growth.
- Directed resource planning, workforce deployment, budget management and KPI performance, ensuring programmes were delivered on time, within budget and aligned to strategic objectives.
Senior Client Partner for Change Management at Chwarae Teg (2018-01 – 2019-03)
Led business change initiatives for SME organisations, supporting leadership teams to implement organisational change and effectiveness, culture transformation, workforce and EDI improvements.
- Analysed employee survey results and business performance data to identify trends, establish baselines and inform improvement strategies.
- Managed the assessment, benchmarking and accreditation process for the FairPlay Gender Equality Award, supporting organisations to achieve recognised standards.
- Developed strategic action plans and improvement frameworks that drove continuous improvement in organisational performance, equality and workforce practices.
- Coordinated and monitored delivery of action plans, ensuring measurable outcomes, sustained progress and achievement of programme objectives.
HR Business Partner – People and HR consultancy at Chwarae Teg (2017-01 – 2018-12)
- Provided HR consultancy, strategic workforce planning, and people solutions to SME leaders and business owners, aligning people strategies with organisational growth and business objectives.
- Coached and mentored senior leaders, directors, and management teams, delivering practical HR best practice workshops, leadership development, and change management support.
- Designed and implemented people-focused systems and processes, improving employee engagement, workforce effectiveness, recruitment practices, and operational efficiency.
- Led organisational improvement initiatives focused on equality, diversity and inclusion (EDI), flexible working, employee relations, and workplace culture development.
- Delivered measurable cost savings and business improvements through recruitment optimisation, process automation, workforce planning, and strategic HR interventions.
Directors Mentor/Manager new business start-up at Trampoline Park (2016-01 – 2017-12)
Led business start-up and organisational development activities, establishing operating models, people processes, governance frameworks and commercial partnerships.
- Led end-to-end people management for a workforce of 50 employees, including recruitment, onboarding, training, performance management, employee relations, and workforce development.
- Managed operational and financial performance, overseeing payroll, budgeting, workforce scheduling, health & safety compliance, risk assessments, facilities and operational excellence.
- Implemented customer experience and growth strategies, marketing campaigns, social media, website management, stakeholder engagement, and partnerships to drive revenue.
- Designed and delivered inclusive community programmes, creating specialist sessions for families with additional needs, leading community outreach initiatives increasing accessibility.
- Established and managed a successful food service operation, achieving and maintaining a 5-Star Food Hygiene Rating through robust compliance, quality assurance, and operational standards.
PROGRAMME MANAGER (TRANSFORMATION LEAD) at CARDIFF UNIVERSITY (2013-01 – 2015-12)
- Designed, launched, and scaled Wales' first bespoke university internship programme, securing senior stakeholder buy-in, funding, and institutional support to enhance employability outcomes.
- Led end-to-end programme strategy, development, and service delivery improvements, achieving a 480% increase in internship and significantly expanding employer engagement opportunities.
- Established and managed partnerships with 100+ employers, creating a sustainable talent pipeline and strengthening links between higher education and industry.
- Drove operational performance and team effectiveness through strategic leadership, workforce development, and process improvement, increasing productivity by 118%.
- Delivered outstanding graduate employment outcomes, with 75% of postgraduate participants securing permanent employment, demonstrating strong programme impact / return on investment.
Employability Programme Manager at GO Wales (Cardiff University) (2006-01 – 2013-12)
- Developed and expanded employer engagement programmes, building strategic partnerships between academia and regional employers, enhancing student employability and opportunities.
- Led the delivery of 1,216 student work placements/work tasters over 8 years, exceeding the combined activity levels of all other Welsh universities, significantly increasing employer participation.
- Designed and implemented a best-practice matching and delivery model, recognised across Wales for the quality of student-employer alignment and subsequently adopted by other institutions.
- Championed widening
