Dental Receptionist - Cliftonville Dental
(2021-04)
- Processed payments for dental services, including cash, credit cards, and insurance claims.
- Answered incoming calls, handled inquiries, and provided detailed information about dental services
- Liaised with dental laboratory services, ensuring timely delivery and collection of dental products
- Maintained accurate and up-to-date patient records.
- Conducted follow-up calls to patients after procedures, ensuring their well-being and addressing any concerns
- Managed patient appointments through efficient scheduling, cancellations, and rescheduling procedures
- Provided administrative support
Domestic Cleaner - B Sparkles Luxury Cleaning Services
(2019-07 - 2021-04)
- Provide basic housekeeping duties, including vacuuming, dusting, mopping and cleaning windows
- Notify homeowner of any accidents or problems.
- Handled and stored cleaning chemicals safely.
- Cleaned floors using vacuums, mops and appropriate cleaning agents
- Worked with respect to client privacy and preferences
- Worked independently with positive and proactive approach to obtaining high standards of cleanliness
Receptionist/ Front of House Assistant - The Zip Yard
(2019-01 - 2019-07)
- Manage the reception inbox and ensure queries are followed through the business correctly
- Collecting payments
- Maintaining and updating customer records.
- Handled incoming telephone calls
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Carried out basic day-to-day administrative tasks to support staff needs
Sales Consultant - Next Plc
(2018-10 - 2019-01)
- Built exceptional customer satisfaction by delivering friendly service
- Resolved customer issues and complaints with quick-thinking problem-solving
- Handled credit and debit card payment processing to complete purchasing experience
Freelance Barber - Various Salons
(2012-02 - 2018-10)
- Providing a high level of service to clients dealing professionally with requirements
- Answering telephone and scheduling appointments
- Developed strong rapport with clients through excellent communication skills, resulting in a loyal customer base
- Groomed beards, trimmed hair and styled male haircuts as specified in consultations
- Completed continuing education and training to stay up to date with new trends and techniques
