Hema Vansia

Administrative professional with experience processing cases through the court tribunal system and within HMCTS. Demonstrates strong teamwork, commitment to self-development and supporting others, high-quality service standards, and excellent organizational and multi-tasking abilities. Skilled in managing multiple cases simultaneously while maintaining focus on outcomes and adhering to standard operating procedures.

Court Administrator - HMCTS

Process cases through the court tribunal system. Demonstrated ability to work under pressure and manage urgent priorities.

• Acted as team member to resolve National SJP file cleanse issue by working 8 weekends and weekday evenings to ensure all records were updated
• Trained colleagues in Microsoft Excel spreadsheet usage for court case organization, resulting in improved efficiency and positive feedback
• Resolved customer service issue by coordinating with courts legal advisor to accommodate customer's morning court hearing instead of afternoon, preventing financial hardship
• Managed urgent case preparation by locating Arabic interpreter and coordinating with CasePrep and solicitors to ensure case was ready for next available court hearing while managing concurrent case