Hemlata Sharma

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous monitors premises using advanced security cameras. Successful at professionally handling and resolving conflicts.

Dedicated Security

Officer with year experience. Well-versed in providing personal, equipment and property security in transportation facilities, warehouses and distribution centres. Astute and skilled at identifying potential risks and using common sense in high-stress situations.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Hard-working with strong organisational skills.

Achieves company goals through exceptional planning and prioritisation.

Security officer - ICTS - HEATHROW TERMINAL 4, United Kingdom

(2023-08)

• Completed thorough incident reports, recording exact observations, occurrences and witness statements.
• Reported suspicious activities and persons to law enforcement for appropriate incident management.
• Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
• Checked ID cards and documented details in security log.
• Eliminated unauthorised access through effective employee and visitor screening.
• Screened passengers and belongings to clear for boarding.
• Signed in and issued passes to visitors and contractors.
• Inspected access points for signs of tampering and secured against misuse.
• Kept entrances secure with consistent visitor, personnel and package screening.

Supervisor - SELKECT SERVICE PARTNER - London, United Kingdom

(2012-08 - 2023-07)

• Established and maintained organised working environment for team of [Number].
• Maintained team-oriented atmosphere with open communication and quick conflict resolution.
• Analysed and improved manufacturing processes to cut costs.
• Observed worker activities to assess safety compliance and identify enforcement gaps.
• Coordinated activities for team of various manufacturing workers.
• Dealt with customer complaints and rectified product and service issues.
• Increased customer satisfaction by resolving issues.
• Processed invoices and payment runs with complete accuracy.

Master of Arts - UNIVERSITY OF RAJASTHAN (2009-05 - 2011-05)