Henry Gould

Product design graduate specialising in user-centred physical product development. Experienced in research, CAD, prototyping and visualisation, with a passion for refining ideas into commercially viable products.

Customer Service Assistant - Marrocco's

(2025)

• Delivered excellent customer service while maintaining professionalism during busy service periods.
• Worked collaboratively within a team to ensure efficient day-to-day restaurant operations.

Online Assistant - Sainsbury's

(2023-01 - 2024-12)

• Fulfilled online customer orders accurately while meeting strict collection and delivery deadlines.
• Maintained accuracy and attention to detail while prioritising workloads in a high-volume retail environment.

Application Support Analyst Placement - Close Brothers

(2022 - 2022)

• Shadowed members of the software support team, gaining insight into professional IT support and business software operations.
• Attended project meetings, taking detailed notes to develop an understanding of technical discussions and project workflows.
• Observed structured approaches to troubleshooting, issue management and software support within a corporate environment.

Product Design Placement - My Papercut Forest

(2022 - 2022)

• Manufactured bespoke commercial products using laser cutting and workshop equipment.
• Diagnosed and resolved manufacturing issues by adjusting laser cutter settings, re-cutting components and correcting assembly tolerances.
• Prepared finished products for quality inspection, packaging and dispatch.

BSc Product Design (Hons) - Product Design - University of Sussex (2023 - 2026)

A Levels - Newman College (2021 - 2023)