Hensa Rai

Build positive relationships with customers by listening to their concerns and needs, then provide personalised advice. Work efficiently in a busy retail work environment while maintaining a professional and welcoming attitude. Handle multiple tasks while maintaining attention to detail and high standards of service.

No7 Advisor at Boots Petty Curry / No7 Advisor (2024-10 – Present)

• Build positive relationships with customers by listening to their concerns and needs, then provide personalised advice.
• Work efficiently in a busy retail work environment while maintaining a professional and welcoming attitude.
• Handle multiple tasks while maintaining attention to detail and high standards of service.

Waitress at Jianbing House (2023-05 – 2024-09)

• Provided friendly and attentive service to customers in busy market environments, taking orders and ensured a positive dining experience.
• Used my problem solving skills to resolve potential issues, helping to maintain a smooth service.

YPP Volunteer at Cambridge University Hospital (2024-09 – 2025-01)

• Communicated effectively with a wide range of people while remaining professional, patient and approachable.
• Worked responsibly as a team and adapted to situations when needed.

GCSE – Cambridge Academy of Science and Technology (2021-09 – 2023-07)

A-levels – Long Road Sixth Form College (2024-09 – 2026-07)