Himanshu Singh

Results-driven PLM Engineer with 4+ years of experience in Siemens Teamcenter administration, configuration, and enterprise application support. Proven expertise in Engineering Change Management (ECR/ECN/ECO), Active Workspace administration, BMIDE customization, workflow configuration, and production support across development, testing, and production environments. Adept at collaborating with cross-functional engineering teams globally to deliver scalable PLM solutions and process improvements.

PLM Engineer at LMtec India Consulting Services Pvt. Ltd. (2022-01 – Present)

• Administered Siemens Teamcenter environments across development, testing, and production instances, ensuring high availability and system stability.
• Configured and customized Teamcenter workflows using Workflow Designer; implemented end-to-end Engineering Change Management (ECR, ECN, ECO) processes.
• Developed and maintained Business Objects and custom attributes using BMIDE; configured Access Manager rules and Organization Management for role-based security.
• Managed user roles, groups, projects, and security permissions across enterprise environments with thousands of users.
• Configured and administered Teamcenter Active Workspace (AWC) to improve UI/UX for engineering teams.
• Created and maintained Saved Queries using Query Builder for data retrieval and reporting; supported Product Structure (BOM) and Release Management workflows.
• Performed Teamcenter installation, configuration, upgrades, and environment validation using Teamcenter Rich Client Administration (TCRA) and Management Console.
• Monitored engineering services and dispatched FEA applications via Dispatcher Monitor; coordinated UAT, deployments, and post-production support.
• Managed incidents and service requests through ServiceNow (SNOW); maintained technical documentation on Confluence and supported automation using UiPath.
• Conducted root cause analysis and defect resolution; collaborated with global engineering and business stakeholders to continuously improve PLM processes.

Senior Collection Agent at iQor (2019-04 – 2022-01)

• Managed customer collections via chat support for a finance process; resolved payment queries while maintaining SLA compliance and high CSAT scores.

Customer Care Executive at Q Conneqt Business Solutions Ltd. (2018-07 – 2019-02)

• Supported Paytm operations (Seller Panel, Wallet, PG Panel, Salesforce) through chat-based customer service; consistently met productivity and quality benchmarks.

Digital Editor at Sports Paddock Pvt. Ltd. (2018-01 – 2018-07)

• Managed social media campaigns and created digital content using Adobe Photoshop and Premiere Pro; executed SEO, SMM, and SMO activities to grow online presence.

Bachelor of Journalism & Mass Communication in Journalism & Mass Communication – G.D. Goenka University (2014 – 2018)