Hodan Farah

Motivated and reliable customer service professional with experience in retail and hospitality environments. Skilled in customer interaction, cash handling, and working efficiently in fast-paced settings. Strong communicator with a positive attitude and proactive approach to teamwork and problem solving. Seeking a retail or front-of-house role where I can contribute to excellent customer experience and team performance.

Sales Advisor - Superdrug

(2024-12 - 2025-08)

• Delivered high-quality customer service by assisting customers with product advice, recommendations and queries
• Processed cash and card transactions accurately using till systems
• Maintained high store standards, through restocking organisation and visual merchandising
• Maintained excellent customer service during busy trading periods
• Worked collaboratively with colleagues to resolve customer queries and support daily store operations

Waiter - Malieu Café

(2024-07 - 2024-12)

• Provided friendly and professional table service in a busy café environment
• Took accurate orders and communicated effectively with kitchen staff
• Maintained cleanliness and organisation across the workspace
• Assisted with opening and closing duties, including restocking
• Built strong relationships with customers, improving overall experience

Youth Club Volunteer - YMCA Youth Club

(2024-07)

• Supervised and supported young people in a safe environment
• Helped organise and deliver activities for under-16s
• Built positive relationships and acted as a positive role model
• Encouraged teamwork, inclusion and engagement

Level 3 BTEC Science Extended Diploma - Science - Islip Manor Sixth Form (2024 - 2026)

GCSEs