Hollie Sheldon

I am assertive, determined, versatile and hard-working Sales Manager with previous experience as a Practice Manager. Proven track record of driving sales growth through effective communication, strategic relationship building, and a deep understanding of customer needs, consistently exceeding sales targets and contributing to revenue growth. Proven ability to work under pressure and maintain the highest standards.

I am exceptionally enthusiastic and can deliver effective results. I remain compassionate and supportive with practical hands-on approach supporting my team to deliver our objectives. I have excellent problem-solving skills, I can swiftly identify the root of any problem and develop an effective solution.

Sales Manager at Elite Garage and Awning Specialists (2023-07 – Present)

Nature of Business: Garage Doors and Outdoor Living Products

• Sales Management – Speaking with customers, sending quotations, scheduling
• Customer Services – Providing after sales service
• Marketing – Social Media content, Creation of Marketing Campaigns, Improving Brand Awareness
• Creating and Implementing new policies and procedures
• HR management
• Selection and Recruitment
• Procurement of equipment and new services
• Stock control
• Management of service contracts – Booking in scheduled services, writing service reports
• Attending meetings with clients (End Users and Business to Business)
• Dealing with queries and complaints
• Health and Safety management – writing risk assessments and Method Statements

Sales Manager at JDUK Outdoor Living Ltd (2023-01 – 2023-07)

Nature of Business: Outdoor Living Products

• Creation of a new business intruding a new EU manufacture to the UK market
• Creation of branding, website content and brand awareness
• Attending meetings
• Dealing with queries and complaints

Foster Carer at Telford and Wrekin Social Services (2018-03 – Present)

• Providing a sage, caring and supportive home environment
• Promoting the child's physical, emoti9nal and mental wellbeing
• Supporting children who may have experienced trauma, neglect and difficult life experiences
• Helping children develop[ confidence, independence and life skills
• Attend meetings, training sessions and reviews with Social workers and other professionals
• Advocating for the child's needs and best interests
• Understanding safeguarding and Child Protection
• Promoting inclusion, positive experiences and opportunities for personal growth

Sales Manager at Dynamic Door Solutions Ltd (2017-10 – 2022-01)

Nature of Business: Construction

• Marketing – Social Media content, Creation of Marketing Campaigns, Improving Brand Awareness
• Implementing new policies and procedures
• HR management
• Selection and Recruitment
• Procurement of equipment and new services
• Stock control
• Attending meetings
• Dealing with queries and complaints

Practice Manager – Practice List Size 10,000 Patients at Sutton Hill Medical Practice (2016-11 – 2017-10)

Nature of Business: NHS GP Surgery

• Management of 20+ staff
• QOF and PCCF Management
• Implementing new policies and procedures
• Ensuring CQC compliance
• HR management
• Selection and Recruitment
• Procurement of equipment and new services
• Stock control
• Attending meetings
• Dealing with patient queries and complaints
• Patient services management

Practice Manager – Practice List Size 9,000 Patients at Norvic Family Practice (2016-01 – 2016-11)

Nature of Business: NHS GP Surgery

Health Records Team Leader at Walsall Manor Hospital NHS Trust (2010-06 – Present)

Previous Positions In The Trust - PA To Divisional Director, Admin and Clerical Team Leader, Medical Secretary in Haematology, Advanced Medical Technician in Biochemistry, Clerical and Admin Bank. Nature of Business: NHS

Childminder at Cotterills Farm Childminders (2010-02 – 2010-05)

Nature of Business: Childcare

Office Manager (Promoted From Operations Assistant) at Codemasters (Previously Sega Publishing Europe Ltd) (2007-08 – 2009-06)

Nature of Business: Games Development

Sales and Contracts Team Leader (Promoted From Contracts Administrator) at Planet PVC, West Midlands (2006-02 – 2007-07)

Training Administrator/Receptionist at Walsall College of Arts and Technology (2005-02 – 2006-02)

PA to MD / Office Manager (Promoted From Receptionist / Administrator) at Langbow Limited, Walsall Wood, Walsall (2003-04 – 2005-02)

BTEC Level 5 in Management and Leadership

• Qualified Advanced Private Secretary (Level 3 Qualification)
• Customer Service NVQ Level 2
• Life Coaching Level 5
• People Management
• Exceptional IT skills
• Exceptional Organisational Skills
• Maintenance Management
• Events Management
• Medical Audio Typing
• Excellent Communicator