Holly Iwaszko

A dedicated and enthusiastic cafe assistant with over five years of experience working in busy service environments. Experienced in preparing and serving high-quality food and drinks while providing excellent customer service and upholding high levels of cleanliness and hygiene. A reliable and motivated team player with strong communication and organisational skills, committed to creating a welcoming environment for customers and ensuring that daily operations run smoothly.

Café Assistant - The Dining Room/The Sip in Café

(2023-09)

• Prepare and serve hot and cold beverages and food items according to menu standards
• Maintain cleanliness and hygiene by sanitising kitchen equipment, utensils, and customer areas
• Comply with food safety regulations to ensure proper preparation and handling of food
• Efficiently manage busy service periods by prioritising tasks and multitasking
• Process cash and card payments accurately and promptly
• Monitor stock levels, restock supplies, and ensure product availability
• Assist with deliveries and ensure proper storage of food items
• Collaborate with team members to deliver smooth and efficient service

Sales Assistant (Seasonal) - Paperchase

(2022-12 - 2022-12)

• Assisted customers with inquiries and purchases
• Maintained high standards in store presentation and visual merchandising
• Processed customer purchases quickly and accurately at the till
• Managed deliveries, unpacked, priced, and displayed stock
• Contributed to achieving individual and team sales targets

Social Media Assistant - Grow with Me Ltd

(2021-07 - 2022-02)

• Professionally communicated with customers and promptly resolved their enquiries
• Developed compelling content to improve customer connections and brand visibility
• Monitored and analysed performance data to increase engagement and reach

Waitress/Kitchen/Counter Service Assistant - Brucciani Café & Cake Shop

(2013-11 - 2016-07)

• Provided excellent customer service in a busy café environment
• Maintained cleanliness and kept to safety and health standards
• Handled payments and operated the till
• Managed stock and replenishment

Gallery Assistant (voluntary) - Attenborough Arts Centre

(2019-11 - 2023-08)

• Welcomed visitors and provided a friendly, helpful service
• Maintained clean, organised, and visually appealing exhibition spaces
• Responded to enquiries and helped to ensure the smooth running of daily operations

BA (Hons) - Fine Art - Loughborough University (2016-09 - 2019-06)

BTEC Foundation Diploma - Art & Design - De Montfort University (2015-09 - 2016-06)

A Levels - Leicester College (2013-09 - 2015-06)

GCSEs - Hamilton Community College (2008-09 - 2013-06)