Nightshift Health Care Work - HcOne Annfield House
(2016-01)
- Personal Care
- Documentation
- Safety rounds
- Emergency response
- Time management
Career Break / Stay-at-Home Parent
(2022-01 - 2025-01)
Took a planned career break to raise my children, during which I developed and refined transferable professional skills:
- Effective time management and organisation of competing priorities
- Household budgeting, expense tracking and financial planning
- Multitasking in fast-paced, demanding situations
- Clear communication, patience and conflict resolution
Housekeeper/ Nanny - Private Family
(2017-01 - 2022-01)
- Provided full-time care for 3 children, prioritising their safety, wellbeing and developmental progress
- Built long-term trusted relationships with the family and maintained open, regular communication
- Completed general housekeeping tasks including laundry, ironing, cleaning, bed changing and keeping play areas organised and safe
- Managed daily routines, activities and supported children's educational, emotional and social growth
- Planned age-appropriate learning activities, outings and healthy meals
Health care Assistant - Ashlea Care Home, Callander - Callander
(2016-01 - 2017-01)
Care Home was shut down hence why I got another job.
- Personal Care
- Documentation
- Safety rounds
- Emergency response
- Time management
Temporary Supervisor - Bridgend Hotel, Callander - Callander
(2015-01 - 2016-01)
- Supervised and trained teams of up to 10 staff on daily operations, service standards and safety procedures
- Managed business budgets, tracked income and expenditure, and completed all banking and financial tasks
- Organised and coordinated weddings, meetings, birthday celebrations and other special functions
- Handled reception duties, general administration and guest enquiries
- Delegated tasks effectively and ensured smooth daily running of the venue
Supervisor - MHOR / MHOR 84, Callander & Balquidder - Callander & Balquidder
(2013-05 - 2015-07)
- Recruited, trained, supervised and delegated tasks to team members across two locations
- Managed daily administration, reception operations, cash handling and banking procedures
- Monitored income and expenditure, supporting cost control and business targets
- Improved customer satisfaction by resolving concerns promptly and building positive client relationships
- Planned product displays, maintained merchandising standards and ensured full product knowledge across the team
- Solved operational problems quickly to minimise disruption to service
Bartender & Hostess - The Famous Green Man - Surrey
(2012-05 - 2013-05)
- Delivered excellent customer service in a busy, fast-paced environment
- Prepared and served a range of drinks including cocktails with close attention to detail
- Remained calm and efficient when working under pressure during peak times
- Maintained high standards of venue cleanliness and customer care
Sales Assistant - H&M - Oxford Street, London
(2012-10 - 2013-05)
- Actively drove sales and delivered exceptional customer service to a high volume of shoppers
- Maintained brand standards, merchandised displays and completed regular stock checks
- Processed payments accurately and handled cash and card transactions securely
Sales Assistant - MHOR - Callander
(2010-12 - 2012-05)
Gaps in employment between roles are due to travel
- Assisted customers with product enquiries and purchasing decisions
- Restocked shelves, maintained store presentation and supported promotional activities
- Operated the till accurately and helped keep daily sales records
- Provided friendly, helpful service to all visitors
Sales Assistant - Baynes the Bakery
(2007-01 - 2010-01)
