Hridhya Joy

Compassionate, patient and reliable applicant with hands-on experience caring for elderly, unwell family members and supporting vulnerable people in a front-of-house role overnight. Calm under pressure, respectful of dignity and able to communicate clearly with people from many backgrounds. Comfortable with night shifts and unsociable hours, a quick learner, and keen to be trained properly and build a career in care. Willing to undergo an enhanced DBS check.

Family carer for elderly grandparents - India

Cared for two grandparents through age-related illness for around three years, until moving to the UK in 2023

• Helped them take their medication correctly and on time
• Supported with personal care, including washing, while protecting their dignity and comfort
• Helped with meals and drinks, including feeding when needed
• Provided companionship and reassurance, and supported them with their medical needs

Night Auditor - Premier Inn (Whitbread PLC) - United Kingdom

(2025-07)

• Work overnight as one of very few staff on site, running front of house as the main point of contact for guests
• Support vulnerable guests, including elderly, unwell and intoxicated people, with patience, respect and calm communication
• Acted as the designated appointed person in a medical emergency: reassured an unwell guest, called an ambulance, helped him answer the call handler's questions, and worked with a colleague to get him ready for the paramedics while protecting his dignity
• Welcome guests from many countries and cultures, adapting my communication to each person
• Handle personal and payment information confidentially and accurately, with 99%+ accuracy
• Reliable and flexible with nights, weekends and unsociable hours

Housekeeper - Premier Inn (Whitbread PLC) - United Kingdom

(2023-11 - 2025-07)

• Cleaned and made up guest rooms after use, keeping to hygiene and safety standards
• Kept the linen rooms tidy and organised
• Helped guests, including older guests, with requests in their rooms and with finding their belongings when they were leaving

MSc - Data Science - University of Hertfordshire (2023-09 - 2025-01)

BSc - Mathematics - University of Calicut (2019-06 - 2022-04)