Humah Mahmood

Motivated and reliable individual with strong communication, teamwork, and problem-solving skills. Experienced in customer service, care work, and food preparation, with a proven ability to work efficiently in fast-paced environments. Eager to secure an entry-level role where I can contribute positively to a team while continuing to develop professionally.

Part-Time - LED Palace Ltd

(2016-01 - 2025-01)

• Processed customer orders including picking, packing, and shipping.
• Provided after-sales support via email and telephone.
• Handled faulty and damaged product returns efficiently.
• Assisted with online marketing across various digital platforms.
• Maintained accurate records and ensured customer satisfaction.

Carer

(2016-01 - 2021-01)

• Delivered high-quality care to elderly, disabled, and vulnerable individuals while maintaining dignity and safety.
• Assisted with personal care including washing, dressing, grooming, feeding, and toileting.
• Supported mobility needs using hoists, wheelchairs, and other aids.
• Administered medication safely in line with care plans and policies.
• Monitored and recorded physical and emotional wellbeing, reporting changes appropriately.
• Encouraged independence with daily living activities such as cooking, shopping, and household tasks.
• Built compassionate, trusting relationships with clients and their families.

Baker - Fudgy Delights

(2024-01 - 2026-01)

• Prepared and baked a variety of breads, cakes, and pastries to meet daily production targets.
• Ensured high standards of quality, presentation, and food hygiene.
• Assisted with stock management and minimised food waste.
• Maintained a clean, safe, and organised working environment.
• Experimented with new recipes and seasonal products to attract customers.

GCSEs - Bolton Muslim Girls' School

Fashion & Design - Fashion & Design