Retail Assistant
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I am a motivated and enthusiastic university student seeking a placement where I can gain relevant hands-on experience. With experience in hospitality and retail assistance, I have developed useful skills such as adaptability, exceptional customer service abilities, along with a professional telephone manner. My background has taught me the importance of connecting with people and how to do so, especially in situations where time efficiency is key.
My goal is to apply these skills in a marketing setting where I can develop marketing materials and help drive brand success.
Retail Assistant - Primark
(2024-10)
As a retail assistant, I provided excellent customer service in a fast-paced environment. My role involved assisting customers, handling transactions, restocking shelves, and ensuring the store remained tidy and well-presented. I also worked as part of a team to manage stock, organise displays, and maintain an efficient workflow which maintains the store's visual standards.
This training has helped me develop strong communication skills, adaptability, and the ability to work under pressure while delivering a positive shopping experience. At Primark, it is important that I work closely with other team members to meet the daily sales and customer service goals. Working closely with colleagues will also ensure support when needed.
Waitress - The Birmingham Hotel: The Golden Suite
(2022-01 - 2024-12)
As a waitress, I provided exceptional customer service by greeting and assisting guests, taking accurate orders, and ensuring timely delivery of food and beverages. I maintained a clean and organised dining area, handled cash transactions, and operated the POS system with precision. I effectively communicated with kitchen staff and colleagues to ensure smooth operations and customer satisfaction, resolving any issues promptly.
My strong multitasking and interpersonal skills allowed me to thrive in a high-pressure environment while delivering a positive dining experience for all customers.
A-levels - Religious studies, Criminology, Psychology - Joseph Chamberlain College and Sixth Form (2022-01 - 2024-12)
GCSEs - English language, English literature, Maths, Science, Languages (Urdu), History, Citizenship - Hodge Hill Girls Secondary School (2017-01 - 2022-12)