Husneara Begum

A compassionate and dedicated support worker with experience assisting homeless individuals and providing community interpreting in Bengali and Hindi. Skilled in offering practical help, building trust, and supporting vulnerable people to access essential services. Committed to delivering respectful, person-centred support and making a positive impact in the community.

Now seeking an opportunity to utilise these skills though working within retail, customer service, education and training and administration.

Homeless Customer Services Advisor

(2026-01)

Working alongside individuals at risk of homelessness, and those with low income.

• Served food, essential items and support to homeless individuals while building trust through compassionate, respectful conversations.
• Engaged with people experiencing homelessness to understand their needs and signpost them to relevant services and assistance.

Participant - Personal Development Restart Scheme

(2025-12)

Working alongside my work coach and Advisors to find and secure employment. Joined the Restart programme to further support the search for long term employment.

• Attending meetings, appointments, and group sessions to improve my employability skills and focus on development.
• Communicating with advisers, provision providers and in house trainers, balancing my diary to attend all appointments and scheduled workshops

House Management

• Manage the house finances and budget
• Responsible for my childcare needs
• Preparation of healthy nutritious meals
• Organisation and coordination of educational activities
• Organising parties and events for families
• Responsible for organising the housework in a timely manner

Community Interpreter

(2010-01 - 2012-01)

Provided interpreting support for Bengali and Hindi speakers to help them communicate their needs clearly.

• Assisted clients in accessing services by translating information accurately and sensitively.
• Helped client's complete forms and communicate their needs effectively.
• Ensured confidentiality and sensitivity when interpreting personal or emotional situations.
• Assisted staff in engaging with non-English-speaking community members to improve access to services.

College qualifications from Bangladesh

Safeguarding Children and Young People - Highfield Qualifications