Hussein Ahmed

Motivated Software Engineering student with experience in customer service, administration, cash handling, and front-of-house operations. Recognised for delivering excellent customer experiences, supporting team performance, and remaining calm in fast-paced environments. Strong organisational, communication, and problem-solving skills with the confidence to take responsibility and support day-to-day operations.

Trainee Administrative Assistant at Museum of London

• Supported daily administrative and customer service operations.
• Handled customer enquiries professionally and resolved issues efficiently.
• Processed payments and assisted with cash reconciliation.
• Helped onboard and train new team members.
• Maintained organised workflows during busy periods.

Usher at Barbican Theatre

• Delivered excellent front-of-house customer service.
• Managed queues and crowds while maintaining safety.
• Resolved customer concerns calmly and professionally.
• Supported colleagues to ensure smooth event operations.

Grocery Store Clerk

• Operated POS systems and handled cash accurately.
• Replenished stock and monitored inventory quality.
• Maintained food safety and store compliance.

Fund Raiser

• Engaged with members of the public, donors, and supporters to encourage contributions and build lasting relationships.
• Worked as part of a team to meet fundraising targets and maximise donation opportunities.
• Promoted charitable causes through face-to-face communication, events, and community outreach.
• Handled donations and maintained accurate records while ensuring a professional and positive experience for supporters.

BSc in Software Engineering – University of Westminster (2023)

Computer Science, Mathematics, Physics – Highbury Grove Sixth Form