Ian Burke

As an Ambulance Care Assistant, I am responsible for the safe and compassionate transportation of patients to and from hospitals, care homes, and specialist treatment centres. My duties include assisting patients with limited mobility, monitoring vital signs during transit, and ensuring a calm and supportive environment. I regularly communicate with healthcare professionals and patients' families, maintaining a high standard of care, dignity, and confidentiality.

My role often involves managing non-emergency medical transport, including discharges, outpatient appointments, and inter-facility transfers. I am also a Mental Health Transport Driver, I specialise in the safe and respectful conveyance of individuals experiencing mental health crises or requiring specialist psychiatric care. My role demands a high level of empathy, patience, and de-escalation skills.

I work closely with clinical staff and crisis teams to ensure the welfare and dignity of vulnerable patients during transport, often involving secure or sectioned transfers. I am trained to identify risks, maintain calm environments, and follow strict legal and ethical guidelines in accordance with mental health legislation.

Ambulance care assistant / Mental Health Transport Driver - HATS (Healthcare and Transport services) - London

(2021-06)

As an Ambulance Care Assistant, I am responsible for the safe and compassionate transportation of patients to and from hospitals, care homes, and specialist treatment centres. My duties include assisting patients with limited mobility, monitoring vital signs during transit, and ensuring a calm and supportive environment. I regularly communicate with healthcare professionals and patients' families, maintaining a high standard of care, dignity, and confidentiality.

My role often involves managing non-emergency medical transport, including discharges, outpatient appointments, and inter-facility transfers. I am also a Mental Health Transport Driver, I specialise in the safe and respectful conveyance of individuals experiencing mental health crises or requiring specialist psychiatric care. My role demands a high level of empathy, patience, and de-escalation skills.

I work closely with clinical staff and crisis teams to ensure the welfare and dignity of vulnerable patients during transport, often involving secure or sectioned transfers. I am trained to identify risks, maintain calm environments, and follow strict legal and ethical guidelines in accordance with mental health legislation.

Delivery Driver - Sainsbury's

(2018-04 - 2021-06)

Delivery driver/Driver mentor

• My shift would start from doing vehicle checks making sure van is safe to drive, working to a deadline so we meet customers time slots, I have also been training new drivers out on the road getting them used to the van and handset for when delivering to customers.

Supervisor - Quicksilver - High Street-Sutton, Surrey, UK

(2013-04 - 2017-12)

• Managed entire store in event of manager absence
• Supervised sales assistants to ensure the store reached all KPI's
• Ensure all machines performed to the highest standard
• Performed all cash handling duties

Sales Assistant - TK MAXX - Putney-London, UK

(2008-10 - 2013-03)

• Performed all till duties while ensuring work area was kept clean
• Managed stock control on delivery
• Set up promotional stands, fixtures and arranged clothing stands.
• Ensured staff kept shop floor functioning smoothly

Customer Service Assistant - Sainsbury's - Putney-London, UK

(2007-07 - 2007-11)

• Performed all cash and card handling activities
• Managed arrangements on promotion days
• Served customers and helped out generally
• Ensured work area was safe and reported all issues to management

Sales Assistant - Next - Wimbledon, Wandsworth, UK

(2003-11 - 2007-06)

• Ensured all store targets were met
• Managed shop displays and kept working area clean
• Built rapport with customers to gain customer loyalty

Assistant Polisher - Henry Smiths Ltd. - Wandsworth-London, UK

(2002-01 - 2003-10)

• Performed polishing & waxing duties
• Spray painted coffins and caskets
• Fitted coffin linens and engraved coffin plates

Summer Intern - SLD Architects & Surveyors - Crystal Palace-London, UK

(2001-06 - 2001-09)

• Performed printing and folding of architectural drawings
• Assisting Architects & Surveyors with day to day projects
• Visited construction sites to validate project timelines

Diploma - plastering - South Thames College (2007-09 - 2008-09)

Southfields Community College (1998-09 - 2004-09)