Ian John Davies

Fully Qualified Domestic Energy Assessor and Retrofit Assessor. Looking to continue to develop/work in this sector long term. Excellent with data analysis. Previous construction experience, courteous and cordial with goal to maximise potential.

Open and inclusive collaborator with strong team building skills. Excels at root cause analysis and troubleshooting. Diligently meets job demands and deadlines. Proven track record of successful project management and producing quality customer experiences.

Works with clients to determine requirements and provide excellent service.

Managing Director - Domestic Energy Assessor at Davies Developments Cheshire Ltd (2025-06 – Present)

Launched my own business to supply Energy Performance Certificates for Estate Agents.

• Responsible for Driving the business forward with new client contracts.
• Maintaining excellent brand image with clients and enhancing social media presence.
• Delivering Energy Performance Certificates, accurately, professional and timely.
• Resilient in sustaining a constant flow of communication to all parties involved.
• Logistics involved in running a company, invoicing, aftercare, sales etc.
• Working in Partnership with EPC providers throughout the North West.

Domestic Energy Assessor/Retrofit Assessor at Broadoak Properties Group (2024-05 – Present)

• Fully Qualified as a Domestic Energy Assessor and Retrofit Assessor.
• Fully accredited by ECMK for both DEA and PAS2035 Retrofit Assessor.
• Worked Nationwide Retrofit Surveying Properties for Renewable Energy Measures.

Warehouse Operative (Weekends) at Colourtone Limited (2024-01 – 2024-05)

• Answering customer calls, taking orders and supporting queries.
• Selecting goods for delivery, loading the vans and face to face customer service.
• Checked supplier deliveries and replenished warehouse stock.
• Used computer systems to invoice customers, making calls to customers and suppliers.
• Excellent time management to deliver goods to customers and other branches.

Team Leader at Automobile Association (2011-03 – 2024-01)

• Developed open/professional relationships ensuring flexibility and knowledge.
• Directed daily operations, flexing with changing demands to meet objectives.
• Delivered 121s, coaching, training, team briefs to assign workload, communicate change/priorities, identify issues, use dispute resolution skills and problem solve.
• Completed audits and risk assessments to achieve regulatory compliance.
• Inspired/motivated staff via team building activities to exceed goals, provide a high level of competence and efficiency for unmatched customer experience.
• Monitored operations/performance, conducted observations, tracked (KPI) targets, identifying behaviours, providing timely constructive feedback, managing underachievers appropriately.
• Successfully networked with other departments ensuring a seamless transition in operation.
• Recruited and hired staff for vacancies, enforcing policies across the workforce.
• Modelled business processes, identifying strengths, weaknesses, and opportunities.
• Advised senior management on facility requirements, delivering ongoing operational support.

Building Labourer at Lyme Design and Build (2011-01 – 2011-03)

• Supported a variety of building trades, whilst managing logistics on site.
• Worked with Architects/Designs to ensure construction was accurate.
• Providing excellent customer-faced service skills.

Sales/Marketing Lead Generator at I-Know-UK (2010-03 – 2011-03)

• Created sales/marketing strategies enhancing customer base and sales.
• Excelled with product knowledge and perseverance to develop the brand.
• Knowledge of Google analytics/search for generating revenue streams and measuring sales.
• Successfully delivered accurate communication via email/phone.

Retail Assistant/Supervisor at Wynsors World of Shoes (2003-02 – 2010-03)

• Assisted in annual Stocktake through counting, record-keeping, and documenting.
• Consistently exceeded store targets with strong customer service/sales skills.
• Opened/closed store by completing security and financial checklists.

Promotions/Marketing Coordinator at Leeds Carnegie Rugby Club (2007-09 – 2008-01)

• EM trained with strong communication skills liaising with security, police, and staff.
• Managing demands, workload, marketing strategies and risk assessments.
• Formulated marketing/sales reports, briefed management on milestones.

Bar Staff at Kelly's Restaurant and Bar (2003-10 – 2006-09)

• Maintained calm and professional demeanour for exemplary customer service.
• Used my initiative/diplomacy to overcome unforeseen problems/conflicts.
• Maintained flexible schedule to accommodate changing levels of demand.

ABBE Level 3 Certificate in Domestic Energy Assessor in Domestic Energy Assessment – Energy Trust Training (2024-03 – 2024-03)

PAS2035 Retrofit Assessor Competency Course in Retrofit Assessment – Energy Trust Training (2024-03 – 2024-03)

NVQ Level 2 in Team Management – Dudley College in Partnership with the AA (2015-09 – 2015-09)

BA Honours in Sport and Recreation Development – Leeds Metropolitan University (2009-06 – 2009-06)

BTEC in Sports Development and Fitness – Marple Sixth Form College (2006-07 – 2006-07)