Ibrah Jamal

I am an individual deeply dedicated to my work, driven by an unwavering passion for excellence and a genuine desire to make a positive impact. With a perpetually cheerful demeanor, I radiate positivity and strive to uplift those around me. My commitment to delivering my best work is unwavering, fueled by an innate drive for continuous improvement.

I embrace challenges eagerly, viewing them as opportunities for growth and expansion. Whether it's mastering new skills or tackling unfamiliar tasks, I approach each endeavor with enthusiasm and determination. Moreover, I take great pride in being a supportive and helpful team member, always ready to lend a hand and provide encouragement to my colleagues.

In every aspect of my life, I maintain a positive mindset, embodying resilience and optimism in the face of adversity.

Forward Pharmacy Feb 2021-July 2022

Pharmacy Assistant/Dispenser

● Provided warm, friendly greetings to customers, handling prescriptions and purchases efficiently.

● Communicated with medical offices to obtain refills on patients' behalf.

● Checked medication labelling meticulously for safe, appropriate customer use.

● Dispensed customer medication quickly, reducing average pharmacy wait time.

● Checking stock, putting OTC Stock on the shelves, while pricing the goods

● Ordering OTC Items from Sigma, AAH, Alliance

● Have worked with Pro-script Connect.

Concierge mile end leisure centre July 2022- Dec 2022

● Welcomed guests at reception.

● Providing friendly and professional service.

● Rectified volatile situations quickly through active listening conflict resolution and dynamic communication skills.

● Maintained impeccable personal appearance, upholding company reputation

● Managing correspondence.( mails, email)

● Keeping rooms clean and tidy for the next class.

● Answering calls

Traineeship, Work Experience

Newman’s Pharmacy Oct 2019- Feb 2020

Traineeship, Work Experience

● Dispensing Medication for the patients.

● Serving customers at the till

● Doing Blister Packs for elderly patients or for patients in need who are in a care home.

● Expiry Dates checking

● Stocking at dispensary and OTC to make sure all stock up to date.

● Sorting out files.

DT Consulting, Administrative Assistant. Jan2023-Jun2023

• Answering and directing calls
• Managing correspondence (mail, emails, memos)
• Scheduling appointments, meetings, and travel arrangements
• Data entry and record-keeping
• Reception duties (greeting visitors, providing information)
• Office supplies management (ordering, inventory)
• Assisting with meetings and events (setting up, preparing materials)
• Assisting with projects (research, data analysis)
• Bookkeeping tasks (processing invoices, expense reports)
• Providing general administrative support to the team

The Fore Gym, Front Of House. Jul2023-dec2023

· Answering calls

Seating guests and managing reservations

• Taking and confirming orders
• Providing menu recommendations and answering questions
• Ensuring cleanliness and organisation of dining area
• Handling payment transactions
• Resolving guest complaints or issues
• Keeping rooms clean for customers.
• Managing correspondence
• Coordinating with kitchen staff to ensure timely service
• Monitoring and maintaining inventory of supplies
• Assisting with special events or promotions

I am currently doing part time education at Arden University. I am studying Criminology and Psycholog.