Ibymj007

A hardworking, reliable, and motivated individual with experience in warehouse operations, youth work, customer service, and maintenance work. Strong ability to work both independently and as part of a team in busy environments. Physically fit, organised, and capable of handling demanding tasks while maintaining a positive attitude and strong work ethic.

Experienced in supporting children and young people, including individuals with autism and ADHD, helping them feel comfortable, included, and supported. Confident communicating with people from different backgrounds and building positive relationships with customers, colleagues, and members of the community. Quick to learn new skills and always willing to take on new responsibilities.

Known for being punctual, respectful, trustworthy, and dependable. Looking to continue developing professionally while contributing positively to a workplace through dedication, teamwork, and a strong willingness to learn.

Youth Worker at Huraira training Academy (2023-07 – 2025-11)

• Supported children and young people with daily activities in a safe and welcoming environment.
• Assisted children with autism and ADHD by adapting activities to suit their individual needs and abilities.
• Built positive relationships with children, helping them feel valued, listened to, and included.
• Organised and participated in educational, recreational, and social activities to encourage confidence and development.
• Encouraged good behaviour, teamwork, and respect among children during group activities.
• Assisted with mentoring and teaching basic life skills to young people in a supportive way.
• Worked closely with staff members to ensure children's wellbeing and safety at all times.
• Carried out maintenance tasks including repairing doors, painting classrooms, fixing water leaks, and ensuring facilities remained safe and presentable.
• Demonstrated patience, responsibility, and strong communication skills when working with both children and parents.
• Conducted regular patrols of buildings and surrounding areas to ensure safety and security.
• Monitored CCTV cameras and alarm systems to identify and respond to suspicious activity.
• Controlled access to premises by verifying identification and managing visitor entry procedures.
• Responded promptly to incidents, emergencies, and disturbances in a calm and professional manner.
• Assisted visitors with enquiries.
• Enforced health & safety regulations at all times.
• Worked effectively in high-pressure situations.
• Helped prevent vandalism, and unauthorised access through proactive surveillance and monitoring.

Warehouse Operator at M&S Warehouse (2025-09 – 2026-01)

• Worked in a fast-paced warehouse environment handling stock and deliveries efficiently.
• Collaborated with team members to unload delivery vans safely and accurately.
• Picked, packed, organised, and stocked products while meeting deadlines and maintaining accuracy.
• Assisted with loading products onto delivery vehicles for dispatch to stores and customers.
• Maintained warehouse cleanliness and safety standards to ensure smooth daily operations.
• Supported co-workers operating machinery and equipment safely within the warehouse.
• Demonstrated good physical stamina by carrying out manual handling tasks throughout long shifts.
• Worked effectively under pressure during busy periods while remaining focused and organised.
• Followed health and safety procedures carefully at all times.

Home Delivery at Ocado (2026-01 – 2026-12)

I have a few months of experience working in home delivery for Ocado, where I developed strong customer service, time management, and organisational skills. My role involved delivering orders efficiently, handling customer interactions professionally, and ensuring deliveries arrived accurately and on time. Working in a fast-paced environment taught me how to adapt quickly, work independently, and remain reliable under pressure.

Retail & Customer Service at Various

• Assisted customers and provided friendly customer service in shop environments.
• Handled cash and card payments responsibly and accurately.
• Restocked shelves and ensured products were displayed neatly and professionally.
• Helped maintain cleanliness and organisation within the workplace.

Restaurant at Various

• Prepared food and assisted kitchen staff during busy periods.
• Served customers professionally and communicated effectively with team members.
• Managed stock replenishment and ensured products were available when needed.
• Handled payments and maintained good customer service standards.

Factory & Warehouse at Various

Previous experience working in factory and warehouse environments for over 4 months.

• Picked, packed, and stocked products efficiently during long shifts.
• Loaded and unloaded deliveries as part of a team.
• Demonstrated reliability, teamwork, and strong work ethic in physically demanding environments.

Level 2 in Business Studies – Bradford College (2022-09 – 2023-07)

GCSE in English – Laisterdyke Leadership Academy (2017-09 – 2021-07)

GCSE in Maths – Laisterdyke Leadership Academy (2017-09 – 2021-07)

GCSE in Science – Laisterdyke Leadership Academy (2017-09 – 2021-07)

BTEC in Sports – Laisterdyke Leadership Academy (2017-09 – 2021-07)

BTEC in iMedia – Laisterdyke Leadership Academy (2017-09 – 2021-07)

Level 2 in NCFE Lean Organisation Techniques in Business – Laisterdyke Leadership Academy (2017-09 – 2021-07)