Ichchha Oli

Pharmacy professional currently pursuing a Master's in Cosmetic Science, with strong interest in cosmetic formulation, ingredient safety, cosmetic legislation, and beauty innovation. Combines scientific and regulatory foundation with a passion for cosmetics, business, and customer-focused brand development. Genuinely motivated to contribute to science-led, compliant, and high-performance cosmetic products by bridging R&D, regulatory affairs, and brand strategy within the global beauty industry.

Pharmacist - Apotek 1 - Oslo, Norway

(2024-08 - 2024-11)

• Maintained accurate records of dispensed items, ensuring compliance with legal standards.
• Optimised workflow processes to boost team productivity. Advised patients on over-the-counter treatments, improving satisfaction levels.
• Verified dosages before dispensing prescriptions, enhancing patient safety.
• Educated patients on potential side effects and drug interactions, raising awareness.

Laundry assistant - Vinderen rens AS - Oslo, Norway

(2019-02 - 2024-02)

• Enhanced client satisfaction by providing excellent customer service.
• Answered phone calls politely, facilitating customer service excellence.
• Resolved customer complaints professionally leading to higher retention rates.

Retail store assistant - Normal - Oslo, Norway

(2020-06 - 2022-04)

• Conducted cash handling duties, ensuring correct transactions.
• Collaborated with store management to ensure efficient product replenishment.
• Managed queue effectively during peak hours for seamless checkout process. Completed duties to deliver on targets with accuracy and efficiency.

Master of Science - Cosmetic Science - University of Sunderland (2025-10)

Bachelor of Science - Pharmacy - Oslo Metropolitan University (2021-08 - 2024-06)