Administrative & Client Care Professional with Front Desk & Reception Excellence
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Poised and polished professional with a natural warmth and confident presence, bringing a refined approach to client care, administration, and front-of-house service. Skilled in creating a welcoming, seamless experience for every guest while managing busy schedules and operations with precision. Known for impeccable presentation, attention to detail, and the ability to stay calm and composed under pressure, I offer a blend of efficiency, elegance, and professionalism that elevates every environment I represent.
Administrative & Client Care | Family Carer - Self-employed / Private
(2013-01)
Acted as the primary point of contact for healthcare providers, managing all scheduling, documentation, and communications. Delivered exceptional care and support in a highly responsible role, demonstrating empathy, discretion, and organisational excellence. Coordinated multiple appointments and records with precision, developing advanced multitasking and time management skills.
Bartender - Metropolis Club - East London
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Sourced and assessed residential properties across London for short-term letting under management agreements. Liaised directly with landlords. Introduced serviced accommodation solutions, and supported the onboarding process with an established management company. Managed initial negotiations and built relationships to secure suitable properties.
Logistics & Operations Support | Data Entry - DHL
(2021-01 - 2022-01)
Supported a fast-paced logistics team, ensuring accuracy and efficiency in the movement and organisation of goods. Collaborated closely with management and colleagues, demonstrating clear communication and reliability. Maintained a clean, safe, and organised environment while working under tight deadlines.
Logistics & Inventory Administration | Warehouse Operator - Amazon
(2020-01 - 2021-01)
Handled stock verification, scanning, and tracking using digital warehouse systems. Maintained high accuracy and organisation, skills directly transferable to front desk and administrative roles. Worked independently and as part of a team, prioritising tasks in a demanding, structured environment.
Strategic planning, operations, and professional communication - Open University (2023-01)
Certificate in Office Modern Workplace - Administrative and digital skills, including Microsoft Office Suite, Outlook, Teams, and cloud-based systems (2025-01)
Certificate in Hairdressing - Client-facing communication, professionalism, and attention to detail in service delivery - Croydon College (2018-01 - 2019-01)
Certificate in Childcare - Child development, safeguarding, and early years learning frameworks - Carshalton College (2020-01 - 2021-01)
