Idris Fulat

With expertise in IT management and a passion for driving operational excellence within the technology sector, I am an innovative, solutions-focused professional to direct department operations, manage IT projects, and contribute to strategic business planning. My career has been marked by a leadership style that balances strategic oversight with empowering team dynamics, ensuring success across both tactical and strategic IT initiatives. Additionally, I bring a meticulous attention to systems optimization, a proven ability to lead diverse technical teams, and a strategic approach to technological innovation.

Throughout my career—including my last role as Director of Managed Services—my focus has been on optimizing IT operations, enhancing system reliability, and building robust vendor relationships, and my achievements reflect my success in these areas. Among the contributions you will note are:

• Drove critical vendor negotiations at Croft MSP, resulting in enhanced service agreements and significant cost reductions in IT expenditures.
• Led Clovertec to achieve 99% uptime for its private cloud SaaS platform, significantly enhancing client trust and data integrity.
• Championed a comprehensive digital transformation at Clovertec, boosting staff capabilities and operational efficiency with the implementation of state-of-the-art ITSM tools and training programs.

Over a decade in leadership roles, I have extensive experience and business acumen in leading and managing teams, change and acquisitions.

Leadership courses and technical courses (ITIL)