People Advisor at Advanced Supply Chain Group (2024-09 – Present)
- Managing occupational health referrals and coordinated support for employees on long term sick leave.
- Actively engaged in a TUPE transfer project, assisting the Business Partner with employee communications and compliance.
- Designed and delivered HR workshops for management teams to ensure understanding of lawful processes and employment legislation.
- Guiding managers on best practices for handling sickness absence, including implementing restricted duties and creating action plans to reduce absence rates.
- Partnered with the Security team to provide HR support and ensure alignment with business objectives.
- Coordinating and assisting with customer audits to ensure compliance and quality standards.
People Advisor at Wincanton Group Limited (2023-04 – 2024-08)
- Support my manager in embedding transitional People strategies into the business.
- Partner with operational leaders to ensure accurate reporting and performance against HR People KPIs (e.g., attrition, absence, recruitment).
- Review and update policies and procedures to ensure compliance with current laws and legislation.
- Assist with employee relations case management by advising managers on processes and policies; coach and provide training to stakeholders to keep them informed on employment legislation.
- Drive activities that promote high levels of employee engagement, retention, and inclusivity, aligned with our values and the 'Wincanton Way'.
- Actively participate in People related projects and initiatives (e.g., wellbeing, diversity, and inclusion).
- Lead my People team through performance objective setting, one to ones, development planning, and career conversations.
- Gather colleague feedback through NPS and listening groups to enhance engagement.
- Support the delivery of a quality induction programme and coordinate ongoing training as required.
- Provide assistance in the recruitment process
HR & Payroll Administrator at Wincanton Group Limited (2020-07 – 2023-03)
- Prepare, check and process all payrolls ensuring all deadlines are met.
- Support with daily, weekly and periodical reports for finance and planning teams, HRBP and site senior management.
- Track, process, respond to all payroll queries. Liaise with ESS
- Building and maintaining relationships with colleagues from all departments.
- Support with recruitment including producing materials and managing applicants. Complete onboarding process for new starters. Track and administer probation periods.
- Monitor and update payroll system
- Organise all payroll training for managers.
- Administer all family leave.
- Maintain employee files using HR system.
- Ensure that all meeting packs are produced accurately and in a timely manner.
- Ensure that all invitation and outcome letters are produced accurately and in a timely manner.
- Support management team in absence, AWOL, misconduct management, adhering to relevant policies and procedures.
- Manage ER cases within relevant spreadsheets.
- Order and distribute employee uniform
- Deliver site induction.
- Run and support engagement activities on site.
Planning Clerk at Wincanton Group Limited (2016-04 – 2020-06)
- To effectively provide information on the site warehouse redeployment & transfer rotas in accordance and escalate any issues as appropriate.
- To produce daily registers for the individual departments, including all details as appropriate for individual shift groups i.e. holidays, indirect tasks and redeployment.
- To book annual leave requests up to the agreed holiday percentage levels by week, and escalate any issues as appropriate.
- To liaise with the Team Leaders on any differences to the weekly registers and seek feedback on the accuracy of registers produced.
- To provide the Planning Manager with headcount information and agency leavers.
- To ensure all manpower filing systems are kept up to date and accurate.
- To behave in accordance with the Company values and support corporate and site policies and objectives.
- To comply with the Company Health & Safety rules and requirements at all times and take reasonable care for the Health & Safety of themselves and others.
- To carry out any other duties as required, which may include support to other clerical areas, including transport.
Travel Consultant at Affinion International Travel Limited (2015-11 – 2016-03)
- Quote on a wide variety of worldwide travel itineraries
- Sell package and dynamically packaged holidays, flights, car parking, attraction tickets and etc.
- Offer customers, a choice of tour operator, to sell the right holiday for their needs
- Work to sales targets to earn commission whilst offering excellent customer service
Guest Service Assistant at Holiday Inn Express, Kettering (2014-12 – 2015-07)
- Face to face customer service
- Taking internal and external calls on a daily basis
- Deal with email queries and responding efficiently
- Organise reception in preparation for the arrival
- Meet and greet guest through the check in and check out service available at reception
- Management and operation of the food service
- Serve customers at the hotel bar
- Carry out food safety checks in compliance with health and safety
- Calculation and distribution of guest satisfaction surveys in compliance of IHG brand standards
- Daily completion of end of shift banking
- Deal with conferences and events
Preschool Teacher at Playschool Centre "Kite", Lithuania (2010-10 – 2011-03)
- Offer basic care, such as help with bathing, dressing and eating meals
- Plan and prepare materials and classrooms for class activities
- Lead the activities, arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety
- Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development
