Ilyas

A customer-focused, friendly and polite retail assistant who has a good understanding of quality customer service. Very reliable, helpful, flexible and open to new challenges. A hardworking and reliable individual who always approaches customers politely and effectively.

Confident and able to work under pressure responsibly whilst working alone using initiative or as a positive part of a team. Enthusiastic about learning new skills and gaining experience. Looking for full-time or part time employment within retail, customer service and hospitality.

Sales Assistant - Greggs Store

(2021-09 - 2024-09)

• Serving customers in Greggs constantly and attending to their questions and any queries
• Very patient and understanding with Greggs customers during work shifts
• Offered meal deals and gave great customer service
• Multitasking cleaning the counter whilst putting pastries in the oven and serving customers
• Using the tills to serve Greggs customers regularly
• Very understanding and tolerant with the customers during work shifts

Xmas Temp Sales Assistant - Primark

(2019-10 - 2020-01)

• Served customers on the till, scanned barcode items customers were handing over, and processed payments
• Opened cashier till and gave customers the correct change
• Worked on the back section making plastic shelves and putting exchanged items and refund items back
• Placed returned items back on shelves in the correct order
• Managed refund items which customers came back to return if items didn't fit them
• Asked customers if they would like a carrier bag at a discount price or any other souvenirs placed next to the till

Pharmacy Assistant - Manson's Pharmacy

(2016-04 - 2016-05)

• Put out products onto shelves and arranged them in alphabetically order
• Priced the items which were delivered into the pharmacy
• Barcoded expensive items such as baby powder
• Took in prescriptions from customers
• Served customers at the till
• Went through the stock to see how much available stock is left
• Completed stock check to see what products they had in the pharmacy and wrote numbers on a chart numbering each amount of products in stock
• Dealt with customers checking prescriptions to be processed by the compounder
• Sorted out all the shelves labelling them in alphabetical order and stacked items on all shelves on every row
• Priced items using a machine

Psychology - UEL University (2022-09 - 2024-05)

Computer Science - UEL University (2021-09 - 2021-12)

Level 3 Diploma - Science - Newham College (2015-09 - 2020-06)

Level 3 Diploma - ICT - Newham College (2015-09 - 2020-06)

Entry 3 - Maths - Newham College (2015-09 - 2020-06)

C - English - Newham College (2015-09 - 2020-06)

GCSE - Langdon Secondary School (2010-09 - 2015-06)