Imani Ibrahim
University student seeking remote Live Chat Support position
Talent
LeicesterMember since May 23, 2026
Excellent written EnglishFast and accurate typingCustomer service and communicationManaging several conversationsProblem-solvingAdherence to scripts and guidelinesAttention to detailTime management
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Excellent written EnglishFast and accurate typingCustomer service and communicationManaging several conversationsProblem-solving
About
Friendly and dependable university student with excellent written communication skills and a calm, customer-focused attitude. Experienced in addressing queries, engaging with customers, and managing many tasks in high-pressure circumstances. Seeking a remote Live Chat Support position where I can provide precise, professional assistance while keeping high service standards.
Experience
Retail Assistant (Part-Time) - Leicester, UK
(2023-01 - 2024-12)
- Assisted customers with enquiries, purchases, and product information
- Provided polite and professional service at all times
- Handled payments and processed transactions accurately
- Managed stock and kept the store organised
- Dealt with customer issues and resolved complaints calmly
Online Support & Sales Assistant - Self-Employed
(2022-01)
- Responded to customer messages via Instagram, WhatsApp, and online platforms
- Provided information about products and services
- Processed orders and tracked deliveries
- Resolved customer problems and maintained satisfaction
- Managed multiple conversations at the same time
Education
BSc - Architecture - De Montfort University, Leicester (2022-01)
