Imasha Perera

Imasha Perera is a compassionate and dedicated care assistant with hands-on experience supporting elderly and vulnerable individuals in residential care settings, gained through her volunteer work at a care home in Sri Lanka, where she assisted with personal care, mobility, and emotional wellbeing while upholding dignity, respect, and privacy at all times. Since relocating to the UK, she has built a strong foundation in customer-facing roles, currently working as a supervisor at Morrisons in Watford, where she leads customer service, handles transactions, and manages stock, alongside earlier retail and front-of-house roles that sharpened her communication, patience, and people skills. Her academic background is equally strong, holding a master's degree with distinction in management from the University of Hertfordshire, a master's in mass communication, and a bachelor's degree with second-class honours, complemented by nearly a decade of experience as a performing arts teacher and Zumba instructor in Sri Lanka.

Fluent in English and a native Sinhala speaker, with additional training in Tamil, Imasha combines empathy, cultural adaptability, and strong organisational skills, making her well suited to contribute meaningfully within the UK health and social care sector.

Nursery Assistant - Little Learners Nursery - UK

(2026-02)

Supervisor - Morrisons (Daily Morrisons) - Watford

(2024-08)

• Customer service: Welcoming customers, answering questions, and helping them find items.
• Sales and transactions: Operating checkouts, processing payments, and packing bags.
• Stock management: Replenishing shelves, receiving deliveries, and ensuring products are available.

Front of House (FOH) - Houti Dolci - Watford

(2024-01 - 2024-05)

• Welcomed and assisted customers in a friendly and professional manner, building strong communication and people skills.
• Handled special requests with care, demonstrating patience, understanding, and a service-oriented approach valuable in healthcare settings.

Retail Assistant - Sports Direct - Watford

(2024-05 - 2024-10)

• Delivered excellent customer service, helping individuals with diverse needs—strengthening compassion and active listening.
• Managed stock, replenishment, and store organisation, maintaining accuracy and efficiency.

Shop Assistant - Morleys - Watford

(2024-02 - 2024-04)

• Assisted customers in selecting products, providing friendly and supportive service.
• Maintained cleanliness, safety, and order within the shop—aligned with hygiene standards required in healthcare.

Shop Assistant - Ritzmart - South Oxhey

(2024-02 - 2024-09)

• Provided consistent customer support, improving communication and interpersonal skills.
• Ensured store shelves were organised, clean, and well-maintained, demonstrating attention to detail.

Nursing Assistant - Sethma Hospitals Pvt Ltd

(2020-05 - 2021-01)

• Helped patients with bathing, dressing, and eating.
• Checked and recorded basic observations like temperature and blood pressure.
• Helped patients move, walk, or use the toilet.
• Made beds and kept the patient area clean.
• Assisted nurses with patient care.
• Gave emotional support and communicated with patients.
• Reported any changes in a patient's condition to the nurse.
• Followed hygiene, safety, and infection-control procedures.

Volunteer Care Assistant - Suwasetha Care Home - Sri Lanka

(2019-09 - 2020-03)

• Provided compassionate, person-centred care to elderly residents, supporting their daily living activities, mobility needs, and emotional well-being.
• Assisted residents with personal care tasks, including bathing, dressing, grooming, toileting, and feeding while maintaining dignity, respect, and privacy.
• Monitored residents' physical and emotional health, promptly reporting changes or concerns to senior nurses and care supervisors.
• Supported medication reminders under supervision and ensured residents followed their daily routines safely and comfortably.
• Helped create a safe, clean, and hygienic environment by following infection-control procedures.
• Provided companionship and emotional support to socially isolated residents.
• Assisted in organising recreational activities to improve well-being.

Primary/Secondary Teacher - Performing Arts - Lyceum International School - Sri Lanka

(2014 - 2019)

• Planned and delivered engaging lessons for primary and secondary students, promoting creativity and emotional expression.
• Supported children with varying learning abilities, providing individual attention and guidance.

Aerobics & Zumba Instructor - Self-employed - Sri Lanka

(2014 - 2022)

• Conducted group fitness sessions for women, promoting healthy lifestyle habits.
• Skilled in safe class management, motivation, and providing basic first aid when required.

Master of Science - Management - University of Hertfordshire (2025-07)

Master of Arts - Mass Communication - University of Kelaniya (2019)

Bachelor of Arts (Special) - University of Kelaniya (2014)