Imogen Cox
Retail Assistant
Talent
SwindonMember since November 3, 2026
Customer Service ExcellenceCommunicationProblem SolvingSales & Retail ExpertiseHealth & Safety ComplianceCOSHH regulationsIT ProficiencyMicrosoft Office Suite (Word, Excel, PowerPoint)
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Customer Service ExcellenceCommunicationProblem SolvingSales & Retail ExpertiseHealth & Safety Compliance
About
Over 6 years of experience in customer service and retail environments. Recognised for delivering exceptional service, achieving performance targets, and fostering positive customer relationships. Demonstrated achievements include multiple Employee of the Month awards and completion of advanced training programmes. Committed to continuous professional development and making a measurable impact in every role.
Experience
Retail Assistant - Iceland & The Range - Swindon
(2020 - 2024)
- Processed transactions, replenished stock, and managed pricing adjustments.
- Maintained high standards of customer service and store presentation.
- Received and processed deliveries and stock within the warehouse section.
- Employee of the Month four times for outstanding performance.
- Successfully completed advanced retail training programs.
Customer Service Adviser - Swindon Job Centre Plus
(2018 - 2020)
- Provided guidance on benefits entitlements and resolved customer queries.
- Collaborated with internal departments to ensure efficient service delivery.
- Completed training on the Welfare Reform Act.
- Received a certificate for excellent customer service.
Education
Qualifications - Maths and English
Skills
Retail Assistant
