Imran-H-Rashid

Currently working for Lidl, I'm a sociable person who is self-motivated all the time to achieve my level best. I'm comfortable with working in a team or as an individual. I can listen carefully to instructions given. I'm always looking to keep myself busy most of the time. I'm dedicated to do hard work. In my free time I enjoy playing different sports with mates. Having previous work experience, I gained loads of skills for future employment.

Customer Assistant - Lidl UK LTD - Blackbird Hill, Wembley

(2018-11)

Duties included

• Providing the best possible customer service at the tills and on shopfloor
• Helping customers with any enquiries they may have
• Unpacking any stock within delivery coming from the depot
• Making sure the quality on products on shopfloor is monitored
• Making sure the bakery has full availablility

Receptionist - Hilton London - Lakeside Way, Wembley HA9 0BU

(2018-07 - 2018-11)

Work experience only

• Being friendly and approachable with companies clients
• Directing them to where they want to go within the premises
• Dealing with phone calls from potential/existing clients
• Supporting team to achieve targets
• Scheduling client appointments etc…

Duty Manager - Iceland Foods PLC - 83-88 High Road Wealdstone, HA3 5DL

(2013-11 - 2018-11)

Duties Included

• Opening and closing store depending on shifts given
• Preparing customers online orders and organising them into correct time slots
• Managing the store independently
• Loading trolleys when deliveries arrive so we can start stocking shelves
• Giving customers assistance whenever required
• Helping colleagues in difficult situations i.e. busy times
• Working as a team to complete various tasks
• Inputting cash amounts from different tills onto store system once store closed
• Dealing with cash problems if short or above expected amount
• Having to deal with fridges or freezers that have started to mal-function
• Dealing with customer complaints face to face or via phone

Sound system company employee - PaPa Joes 100 - Unit 30, Merrick Road, Southall, Middlesex, UB2 4AU

(2012-07 - 2013-04)

Duties Included

• Carrying speakers weighing 20kg+
• Setting up the sound system
• Assisting colleagues whenever required

Work experience - Iceland Foods PLC - High Road, Wembley, Middlesex, HA9 7AJ

(2009-06 - 2009-06)

School work experience. Certificate given as evidence of work experience.

Tutor - Kumon Wembley Central - St James Church Centre Stanley Avenue, Wembley, Middlesex, HA0 4JB

(2007-12 - 2009-06)

Private Tuition - Educated and helped students

Work experience - Ace communications - 29-33 Ealing Road, HA0 4YA

(2005-03 - 2009-02)

This work experience only takes place in free time as a drop in. In this shop training on how to serve and deal with customers. There is no money involved. Strictly work experience.

• Assisting customers with problems they have with their phones
• Fixing phones depending on the problem
• Selling phones and accessories to customers
• Persuading customers to buy our products

Voluntary work - Wembley Central Masjid - 35-37 Ealing Road, Wembley, HA0 4AE

Voluntary work placement at a charitable organisation. Duties Included:

• Directing people in the right direction
• Making sure noise is at the minimum level
• Making sure that the building is clean and no rubbish is visible on the ground etc…

BTEC HND Level 5 Business - Business - Harrow College (2011-09 - 2016-06)

BTEC HNC Level 4 Business - Business - Harrow College (2011-09 - 2016-06)

BTEC Level 3 Diploma in Business - Business - Harrow College (2011-09 - 2016-06)

BTEC Level 3 Diploma in Business – Workskills Teamwork - Business - Harrow College (2011-09 - 2016-06)

BTEC Level 2 Diploma in Business - Business - Harrow College (2011-09 - 2016-06)

GCSE English Language - English Language - Harrow College (2011-09 - 2016-06)

GCSE Maths - Mathematics - Harrow College (2011-09 - 2016-06)

IFS Certificate in Personal Finance - Personal Finance - Harrow College (2011-09 - 2016-06)

BTEC level 2 Diploma in Travel and Tourism - Travel and Tourism - Alperton Community School (2005-09 - 2011-07)

ICT (Diploma in Digital Application) - ICT - Alperton Community School (2005-09 - 2011-07)

Level 1 Award in Functional skills ICT - ICT - Alperton Community School (2005-09 - 2011-07)