Inaya Aziz

Self motivated with an enthusiastic, persevering attitude. Strong interpersonal and communication skills. Looking for part time work, whilst I complete my university studies. Variety of experience from voluntary and paid roles. I enjoy working in busy environments, engaging with new people and continuously developing my skills.

Games Master at Locked In Games (2025-07 – Present)

• Relayed effective communication skills for call handling, and confident and articulate public speaking
• Skilled in facilitating engaging storytelling and game sessions (for diverse player groups) through immersive character experiences
• Adapted and improvised in the face of sudden changes under high pressure and strict time frames
• Provided excellent levels of customer enjoyment by having exceptional problem-solving skills
• Worked with others to ensure workplace environment was outstanding and on theme
• Portrayed conflict resolution and active listening, being both patient and emotionally intelligent
• Demonstrated personal and general team responsibility by volunteering to train staff on games and taking closing/opening shifts
• Prioritised customer satisfaction through pre-arranging additional requirements in rooms for people with disabilities
• Trained on using multiple booking and availability softwares

Peak Bookseller at Waterstones (2025-12 – 2026-01)

• Updated stock and festive arrangements through continuous trend forecasting
• Managed overstock and customer flow using space planning and consumer behaviour
• Handled both cash and card payments, and processed customer needs using Point of Sale Operations
• Trained in data security and basic tech literacy skills
• Engaged in keen conversation by demonstrating mutual reading interests with customers
• Specialised in customer recommendations for specific genres and categories of books
• Occasionally arranged and organised backstock during maximised inventory periods

Seasonal Waitress at Bacchus Restaurant (2024-11 – 2025-02)

• Front of house staff (Collecting and processing orders, waiting tables, cleaning and promoting seasonal menu items)
• Provided a high level of customer service, ensuring a welcoming dining experience
• Matured personal physical stamina and endurance during lively shift hours

Volunteer Sales Assistant at Scope (2024-09 – 2025-07)

• Promoted additional sales for donations and encouraging customer monthly donations
• Processed customer payments at the checkout point/till
• Arranged stock and window displays to provide customers with an enjoyable and aesthetically pleasing environment
• Developed seasonal themes and organised relevant planograms

BSc in Psychology – University of York

A-Level in English Language, Biology and Psychology – Elliot Hudson College

GCSE in English, Maths, Science, Sociology, Business, German and Geography – Woodkirk Academy