Brand Ambassador - Photo by Fujifilm, Primark High Street, Birmingham - Birmingham
(2024-03 - 2026-08)
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks, deep cleans and efficiently completed shop floor duties individually and in team setting.
- Communicated effectively to determine customer needs, provide recommendations, explained product benefits and value.
- Addressed and resolved complex customer complaints in calm, efficient and friendly manner.
- Cultivated excellent customer rapport by providing helpful, friendly attentive service and created a welcoming environment by greeting customers in line with best store practices.
Administrative Assistant - Business 2 Business, Birmingham - Birmingham
(2022-11 - 2023-03)
- Managed office appliances to print, copy and collate documents and filing documents both on the computer and in the cabinets.
- Arranged meetings, prepared agendas, handled schedules, created letters and distributed post.
- Dealt with queries on the phone and by email, conducted phone call meetings and answered as well as transferred calls.
- Welcomed clients in the office and assisted clients with onboarding application processes.
- Used programs from the Microsoft Office Suite, such as Word, Outlook and Excel.
Assembly Operator - Thorlux Lighting, Redditch - Redditch
(2022-07 - 2022-10)
- Operated assembly equipment and machines to complete jobs, assembled lighting products, attached pieces, installed parts and packed them alongside other products to be shipped.
- Performed quality checks and final inspections of products and applied various identification labels ready for shipment.
- Produced minimum or greater quantity of products in a deadline-driven environment.
- Informed supervisors about any potential risks or dangers to workers.
Sales Assistant - Photo Zone, Stratford upon Avon - Stratford upon Avon
(2019-07 - 2020-08)
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks, deep cleans and efficiently completed shop floor duties individually and in team setting.
- Communicated effectively to determine customer needs, provide recommendations, explained product benefits and value.
- Addressed and resolved complex customer complaints in calm, efficient and friendly manner.
- Cultivated excellent customer rapport by providing helpful, friendly attentive service and created a welcoming environment by greeting customers in line with best store practices.
- Stocked shelves and displays with goods, replacing depleted items with new stock to maintain inventory levels and managing store cleanliness and presentation.
- Engaged with customers to better understand needs and deliver excellent service; also communicated to customers in multiple languages to resolve problems and answer questions.
- Ensured business preparation by managing opening and closing tasks.
- Processed transactions accurately with a high level of professionalism.
