Ionela Albu
Conference and Events Assistant
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About
Dedicated and detail-oriented Conference and Events Assistant with a strong passion for organizing and coordinating successful events. Proficient in managing logistics, vendor relationships, and attendee communications to ensure seamless execution of conferences and events. Possesses excellent interpersonal skills, enabling effective collaboration with team members and clients alike.
Experienced in multitasking and prioritizing tasks in fast-paced environments. Committed to delivering high-quality service and creating memorable experiences for participants. A reliable and trustworthy professional, adaptable to various roles with strong ICT skills and customer service orientation.
Demonstrates exceptional organizational abilities and perseverance in all tasks.
Experience
Conference and Events Assistant - Hilton London Metropole
(2024-04)
Provided support in the planning and execution of conferences and events, ensuring all logistical aspects were managed effectively. Engaged with clients to understand their needs and preferences, contributing to tailored event solutions. Assisted in coordinating catering, audiovisual setups, and attendee communications.
Casual Banqueting Associate - St. Pancras Renaissance Hotel London
(2023-01 - 2024-12)
Supported the banquet team during events by providing assistance with setup, service, and breakdown. Ensured a high standard of customer service was maintained throughout events.
General Assistant - Sainsburys Hornchurch
(2012-01 - 2024-02)
Provided customer service and support in a retail environment, assisting customers with inquiries and ensuring a positive shopping experience. Managed stock levels and assisted with inventory management.
Floor Supervisor, Receptionist - Norfolk Towers Hotel
(2005-01 - 2008-12)
Managed front desk operations while supervising staff to ensure smooth hotel operations. Handled guest inquiries and complaints with professionalism and efficiency.
Education
Bachelor of Arts (Honours) - University of Cumbria (2018-01 - 2019-01)
HND - EThames Graduate School (2015-01 - 2017-01)
Economy of Tourism and Quality Management College (2008-01 - 2011-01)
