Irina Davies

Accomplished Customer Experience Manager of 14 years in multiple disciplines, with substantial experience building customer satisfaction and retention. Successful in all incentives put in place by the business finishing in the top 3 of 45 sales managers at the very least, taking the top spot on 5/6 months on the most recent incentive. On every leader board within the company for general figures on a month to month basis consistently beating target for both width of wallet and also amount overall.

Business development in general is a speciality. With a hugely successful track record of standing out in my industries and as an effective member of any team. Offering superb planning and problem-solving skills to improve customer service processes and garner stellar customer approval scores.

Eager to learn and does not shy away from being outside the comfort zone. I am a customer service professional dedicated to effective team management and customer satisfaction. Skilled in both English, Turkish and my mother tongue Russian, looking for translation work opportunities to apply my face to face background experience as well as cultural knowledge.

Previously in Kodeks and Svyaznoy taking the award for the best sales representative and best financial product manager in the region.

My experience extends across 3 countries in several fairly large companies. Most of that time I have worked as a successful and well recognised sales manager. I have always achieved success and been held in high stead by my management team. My experience in the sales industry has put me in a position where I can tackle any challenge that comes my way. I am a hard worker and love developing an area but I am ready to join a company where I can take advantage of career progression.

St Petersburg Institute of Law